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February 2024 by Jennifer
The staff is friendly and helpful. It is a gem of a hardware store on the South side of La Crosse, WI for a new, female homeowner.I purchased a lawn mower. The staff assembled it, and, provided instructions how to use it.I went in to purchase a specific bolt. They helped me find it.The Cashier was efficient and friendly. Whoo hoo!!!
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February 2024 by Jarod Skrede
Great staff
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January 2024 by Sandra McAnany
outstanding support with finding just the right color of paint for a bedroom. Thank you!!
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January 2024 by Thomas MacFarlane
The people we're friendly and great help. ?
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January 2024 by Paul R
I went to pick up an item and it was on the wrong place on the shelf and it was mispriced. It rang up higher at the register and I stated it was listed for lower on the shelf. The nice worker, Tim walked back to verify and he did confirm it was on the wrong place with the wrong price listed. He called over the spawn of Satan, otherwise known as the manager (I think her name was Carrie). He pointed out to her that it was on the wrong spot on the shelf and had a different price. She immediately said then he doesn't have to buy it. So I was walking back up with Tim and she said put it back he doesn't want it. I said I never said I didn't want it, I just told her I didn't want to hear her excuses because she was being so rude. I feel bad that Tim has to work under her. He told me that she is not normally like this. I told him she shouldn't be like that anytime when dealing with customers. Horrible management and customer service skills. I will never go back because of her. She doesn't need to worry about this blizzard because the fires of Hell burn her hot enough.
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January 2024 by Tom W
I'm done shopping at Ace of LaCrosse until that Tim guy is no longer working there. He is absolutely the most smug, arrogant, condescending individual I've ever encountered in a retail setting. What's the deal, is he a relative of the owner, and therefore allowed treat customers as badly as he wishes? The first time I encountered him, I thought maybe he's just having a bad day. NOPE...he's always like that. Its incredible that a retail store would even keep him employed. If he's gonna be representing your store, then at the very least, tell him to say 'thank you' to customers at the conclusion of their transactions. Let me know when he's no longer there. I'll resume spending money in your store.
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January 2024 by Brendan Alexander
Writing to do a shout-out to Sheila, Blake and Daniel. These Rock Stars were unstoppable in helping me with the problem I had with a stripped screw on my laptop. Best customer service ever. Thank you so much!
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January 2024 by John Kuschel
Great hardware store, friendly and helpful staff
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January 2024 by Brendan A.
Writing to do a shout-out to Sheila, Blake and Daniel. These Rock Stars were unstoppable in helping me with the problem I had with a stripped screw on my laptop. Best customer service ever. Thank you so much!
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December 2023 by Craig Powell
The help was. Extremely nice and helpful!
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December 2023 by Lori Lowell
Glen did a fantastic job of cutting my two tricky house keys!
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November 2023 by Richard Erickson
Friendly and helpful staffWonderful rental department. Will return!
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October 2023 by Sherry Lambert
Always stop there when in LaX at drs appt. Has a great selection of everything especially sporting section.
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September 2023 by Dan Sampson
Had everything I needed to fix what I was working on and then some. This is one of the best stores around. If they don't have what you need they will tell you where you might be able to find it
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August 2023 by Jake Yahnke
Very helpful gentleman willing to answer all questions. Nice to have knowledgeable folks willing to help! Go-to choice when I need stuff for projects.
