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November 2023 by R. Jean B.
My favorite branch in the Appleton/Neenah area. They always seem to help me the most, especially when I was overseas and had my card seized.
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March 2023 by Ayan Omar
So initially I had no problems... the past year has been a different story. Recently it has been a hassle to do almost anything. 1. Getting my last loan, I was told that I would get called back multiple times on multiple different days and always had to call back myself. They definitely didn't seem to want to help me let alone, solve the issues we ran into. It all came down to my constant badgering to get anything done. Im not sure if they got new management or what, but the recent customer service has been subpar at best. 2. Just recently attempted to deposit a check that is on a 5 day hold because it's from Insurance. That's the only reason I was given. I explained that I have proof that the insurance owes me this money but they just continued to repeat that it's because it's an insurance check, it's for my safety. (As if this is less safe than any other check) Also I would like to add that the scheduled date of deposit is actually 9 days away, 7 business days... I dont recommend using community first credit union to finance any sort of vehicle loan or to cash/deposit a check from insurance timely. The only reason this is not a 1 star is due to the good experiences I have had over 2 years ago. Definitely keeping my options open for a mortgage!
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December 2022 by Craig Miller
Always very friendly and helpful staff. I work with refugees and the staff always greets them in such a friendly manner. Very patient with clients. Today Carter went above and beyond to help a client. Thanks so much for the great service!
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July 2021 by Karla Schmitt
They seem to have enough people so you don't need to wait long for any type of service .
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October 2019 by nickie guyes
Very rude staff.
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September 2019 by cj montour
They wont work with their customers... only looking to make money instead of doing what is right to help the customer
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May 2019 by Jon Merrill
Best financial institution around!
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January 2017 by Lema Alabadi
I love this place every body friendly ðŸ˜ðŸ˜ðŸ˜ and i like the service in this very good
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September 2016 by BJ Hecke
Very friendly staff!
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April 2016 by Bart Thebo
Hours suck, need to open earlier!!
