Palmen Cadillac is recognized for its exceptional customer service and professionalism. Customers appreciate the time and support they receive while selecting vehicles, with staff members taking the time to explain features and options, especially for new electric car owners. The dealership is praised for its efficient service, such as quick emissions tests completed in just five minutes and prompt handling of recalls and parts requests. Clients have noted the friendly atmosphere and teamwork among employees, who go above and beyond to assist, even in emergency situations. The showroom is also highlighted for its impressive appearance, adding to the overall positive experience. Many customers express a strong desire to return for future business, reflecting their satisfaction with both the purchasing and service processes. Overall, Palmen Cadillac stands out for its commitment to making every interaction welcoming, transparent, and straightforward.
These guys are great. I had been looking for a decent place to complete my emissions test for my car. They had me in and out in 5 mins. Highly Recommend. And the showroom there looks amazing.
January 2025
Tim in service department was very helpful and very knowledgeable about our car repair process as well
December 2024
Did not appreciate how they added on an accessory for $2,495! Buyer beware!
