-
September 2023 by Liz B.
Do not buy an appliance here. they don't stand behind the products they sell. Maytag in particular, used to have a good reputation not so much anymore. we bought a fridge here about 8 months ago and it has broken twice. it takes diamond repair weeks to send someone out and then you wait until the part comes in so count on 3 weeks without a working appliance. Lowe's couldn't have cared less when I called them for a return. they won't do anything and take no responsibility for the junk they sell. overall a complete joke and a waste of money. do yourself a favor and go anywhere else.
-
June 2023 by Giorgio Bartalucci
Employee Kaylynn is wonderful and knowledgeable, she helped make my garden decisions easy with her through and articulated explanations of gardening. Thank you Lowes.
-
January 2023 by Jessica G.
Such a great experience here...I came unsure of colors and very indecisive yet the 3 women working in the paint dept were absolutely amazing!!! So sweet and patient and very knowledgeable. They went out of their way and above and beyond to explain the different finishes, colors (warm/cool), and giving me ideas! I was blown away by their customer service!!!
-
January 2023 by Rob L.
Lowes is always reliable for you home improvement needs. The Kenosha location is no exception. Friendly staff with an extremely well kept store. Lowes also offers many discounts and price match guarantees as well.
-
June 2022 by Chris Kalfa
Always a pleasure and an adventure! Beautiful selection that tends to have something eye catching for all. Lovely Hanging Baskets of all kinds. It's almost hard to stay away ?
-
June 2022 by Sharon Pluta
Omg the best
-
April 2022 by Luanne M.
Had a water heater issue. Lowes got the new one installed the same day using DRF plumbing. Excellent job!
-
April 2022 by Jessica N.
Pro's: Best staff in the store is in paint or appliances. The appliance delivery personnel are fantastic. Con's: Don't go to the store before 9am if you're simply looking around the store...every single turn is "do you need help?...are you ok?....can I help you with something? Listen, you wear a blue vest, if I need you I will find you...I just want to walk through the store looking at options for my next project. Two separate times I did need help locating items I dealt with elderly staff (one woman and one bald man) who spoke condescending...now I refuse their help when in the store.
-
January 2021 by Natalie A.
I am new to the area and this is my local and go-to hardware store. I have had some days where the check out process or guest service process is lengthy, but, overall the demeanor from the employees has been extremely kind and helpful, and I have found that a little patience (especially during these Covid-y Home Improvement Days) goes a long way. The store is laid out well with a big garden center and the paint desk located near the front. There is a spacious parking lot and getting in and out is easy. I have been lucky to work with some really kind folks in the paint department that provided great information and a friendly disposition, especially Gary, who was very nice.I also have had to get some management assistance with a couple large orders I have placed, and have had beyond excellent customer service all around, but, specifically from Stephanie. She assisted me with a large order of blinds and informed me of their install service that they provide. I normally do not opt for the these services, but in this case, I did. And I amSO happy that it was recommended to me. Their technician, Josh, did an amazing job and was a pleasure to work with! I am very pleased with the service and product I have received from this Lowe's. If you're looking for a home improvement store to has many options and good customer service, I would highly recommend this Lowe's.Happy Shopping!
-
December 2020 by Cherri Pierangeli Kasdorf
Safe shopping and good selection
-
June 2020 by karegriffin
Good selection of many things
-
June 2019 by Vicki Behrens
So excited to start seeing living plants for the garden again...sales on mulch and soil early so we can get going on the nicer early spring days.
-
June 2018 by Randall Hanson
Got what you need !
