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September 2023 by A
Had my car towed here recently after it had stalled on me. It took them two and half weeks to get to actually looking at the car (despite them telling me after I called the first time they’ll look at it the first week). Once they looked at it, it started so they called me to let me know it was running and could be picked up. I double checked everything was good and it didn’t need to be actually looked at and they assured me it was fine. Immediately upon picking it up and starting it I could tell it was not okay based off the noise it was making so now after not having my car for 2 and a half weeks I still have to take it to the shop (definitely not here again) to actually get fixed. They’ve always been disorganized in their scheduling/communication. Perhaps they should get a female receptionist to try and help with at least customer communication.
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February 2023 by A Kruger
Had to get my car towed today. Alex at Jantz handled me with excellence and speed. Also took good care of the car...and put it exactly where I needed it!I appreciated very much working with him.
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December 2022 by Miranda Knudtson
Had my car towed here after someone ran a red light and hit my car. I don't live in the area so I was unfamiliar on where to go, so the cops called Jantz to tow it. We ended up using them to fix my car.Car got fixed fine, and they seemed to work with the insurance company okay - hence the 3 stars. They were fairly nice in person when we went to pick the car up, as well. Not gonna lowball with a 1 star.1 star removed because after both myself and another family member calling them to try to follow up on the car and get ANY type of information from anyone over the phone was a HASSLE and impossible. A family member had to physically drive there to talk to someone in person (again neither of us lived in Kenosha). They kept telling us someone will call us back with info, but it never happened. In person, the best we got was a general range on when the car would be finished and "we'll call you to confirm tomorrow." No call, so we just showed up to pick up the car before they closed and the guy said "oh, great timing. The guy that was working on it usually has off today, but he came in to finish it and it just got done 10 minutes ago." Good thing we showed up anyways, because they would never have called us and I would've been out of a car for longer.Another star removed because any item I had in the backseat, they threw into the trunk. They ended up BREAKING my personal items by throwing them in the trunk and tossing other things on top of them. Had nearly 50 disposable masks neatly in a plastic bag, which after being TOSSED in there, all of them were scattered and dirty. Not sure why they needed to touch my personal belongings in the car to begin with or why they felt the need to stow them away in the trunk.
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December 2022 by Thea Wehrmeister
Our car was towed to Jantz after an accident and I had heard they were pretty good, and my family members new the owners so I wasn’t too worried about the car and thought it’d be in good hands but we didn’t get an estimate for 2 months even after calling constantly, myself and fiancé left multiple messages every week and never got calls back. The men that work there are rude as well, when we went to talk about what was going in person they were snarking and one man even laughed as if us being down a vehicle and not getting any info on the matter was funny. This is the worst service I have ever had when it comes to vehicle repair. We were not serviced at all and ended up going to get the car ourselves and bring it to a different shop. I don’t recommend bringing your car here if you want it to be repaired and get good customer service.
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September 2022 by Lou R.
Whatever your vehicle needs, check first with Jantz. It's superb in every respect, up to and including precise body work. One visit and/or one call will convince you. Highly recommended in every case.
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September 2022 by Molly McClure
Amazing help! Fast & affordable services! Will always do business with these guys!
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July 2022 by H H
Requiring a tow is frustrating, but this company was professional and wonderful to deal with. The driver was quick to get the car loaded safely and very nice. If we ever need to tow another car, we will absolutely use this company.
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June 2022 by Jinx German
Assuming the phone number listed is wrong as I called for a tow and was hung up on..
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February 2022 by Matt Vogelzang
One of our rental Tesla's was recently towed off the highway by Jantz Towing and stored by them until we were notified by WI Police. Steve was very helpful. He charged us a reasonable fee for charging our Tesla overnight at their location since our client had run the Tesla completely out of juice. Sometimes towing companies get a bad wrap so I just wanted to give them an "attaboy". This is a first-class operation.
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December 2021 by Debbie Swanson
Very friendly & they make sure you are getting into your own vehicle.
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December 2021 by Tammy Anderson Hansen
Professional friendly staff. Very helpful and kind after an upsetting situation. Affordable.
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September 2021 by Steve Ott
I've been going to this family owned business of recycled auto parts for 40 years. They are the best I've seen in the Chicago/Milwaukee megalopolis area. Professional and not arrogant. Fast and accurate. Very helpful without talking down to you. Usually the lowest prices too.
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August 2021 by Bodrexo
They have cheapest prices for used engines and transmission around Racine/Kenosha area but installation cost is ridiculously outrageous. Don’t recommend installing engine or transmission from them instead look around Racine couple good mechanics charging a fraction of their installation cost.
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June 2021 by K B
Came all the way out for a part at this Salvage yard only to find out they closed a whole hour earlier. So disappointed!!!
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April 2021 by John S
Steve was accommodating.