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June 2023 by Tony G.
Highly unprofessional. They put my taxes in storage without filing. Then I was told my information was riding around in the managers (Lori's) car for several weeks! They did not communicate well or return calls. Finally, they left all my information unsecured at my workplace for anyone to look at! I still am not sure what they filed and what they didn't. 2 1/2 months later, they don't return my calls. Now I'm forced to go to another tax agency to figure out what they have or haven't filed. Horrible experience. Barb and Lori should be fired. Do not let them anywhere near your personal information. I'm taking all this to an attorney. They need to be shut down.
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April 2023 by Kirk Schlump
Laurie and her team are great.
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April 2023 by Elizabeth Morris
I really liked our tax person. She was very personable and professional. My husband and I were walk-ins and only had to wait five minutes. I believe she was the manager.
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April 2023 by steve bluemel
Always love working with Jackson Hewitt.Lori Z. is awesome.
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March 2023 by Tierra Fennimore
My fiance and I got there and we were running a little late. But they got us both in and taken care of right away. Everyone was super friendly and very professional. Overall it was a great experience and I'll definitely be returning next year.
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March 2023 by Dilusha Rosa
This place isn’t a good place to work or go to! People were rude to the receptionist and to me when asking questions while on training. Laurie and Colleen are great employees. There was a little problem at the end after I quit due to me finding a job. Mind you they had employees who come in late always on their phones etc. I was probably one who was on time if not early never skipped or called in late. I wasn’t let go but gave my two weeks notice to not being scheduled cause one customer complained I wouldn’t take her which was not true.
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March 2023 by Stephy De Fazio
Very friendly people. Amberlynn was amazing to work with!
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February 2023 by Gloria Jones
Good day to allI am very proud to share again the professional experience I continue to experience every year I file taxes with Jackson Hewitt.Sincerely appreciate ??Jackson Hewitt.
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February 2023 by JamesEtta Thomas
Thank you Ms. Laurie for going over and beyond with your customer service professionalism knowledge and tips.
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December 2022 by Anthony Cervantes
Have been going to this place for 18 yrs and have no issues filing ir getting an appointment and the manager Colleen is always great.
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December 2022 by cora thornton
IF YOU'RE LOOKING TO FILE YOUR TAXES AND NOT QUITE SURE WHERE TO GO. GO TO JACKSON HEWITT! THEY WILL DO YOUR TAXES IN A TIMELY MANNER, HELP YOU BETTER UNDERSTAND THE FILING PROCESS, AND ANSWER ANY OF YOUR QUESTIONS!
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December 2022 by Etta Augustine
JH has always treated me fairly I'm a 10+ years costumer
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November 2022 by Katrice W
Lorie who runs the office is Very helpful, patient and funny!Definitely a people person,m and this is why I been completing my taxes here for over 17 years and worked with her!Thank you for being AWESOME!
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July 2022 by Randy Lain
My tax returns were screwed up 3 times, and today I go in to find out what went wrong,and came away more confused than before...I asked for my money back...They are that bad...
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May 2022 by Sundaydriver Nagy
Only have one star because 0 stars not available. It took them 3 days to say they were done and they Screwed my taxes up very badly and had to go to another store to refile to correct their errors. I still don't know how this is over with or more drama.horrible service from original prep.!!!!!!!!NEVER AGAIN!!!!!!!!!
