Hansen's Pool & Spa, serving Southeast Wisconsin and Northern Illinois since 1982, is a trusted locally owned and operated store specializing in swimming pools, hot tubs, spas, saunas, and patios. The company is dedicated to providing quality products and excellent service to enhance happiness and wellness. Customers appreciate the friendly and professional staff, including Moniquea, who is known for being honest, patient, and informative without being pushy. Many reviewers highlight their positive buying experiences, especially when purchasing hot tubs and pools, with staff showing great knowledge and helpfulness. The store offers a nice selection of products at good prices, and delivery and installation services are reliable. Service technicians, such as Oscar and Nicole, are highly praised for their professionalism and extra efforts during pool closing. Customers also value the attentive assistance from team members like Jr and Ethan, who go the extra mile to answer questions and ensure a smooth experience. Overall, Hansen's Pool & Spa is recognized for its quality products, friendly service, and commitment to customer satisfaction.
My technician was Oscar and he installed a new part on our hot tub, he was very helpful communicating with me bec I’m Deaf
October 2024
Overall so far, so good. I had great buying experience here, thanks to Moniquea, who was very informative, honest and not pushy. Purchased my very first hot tub here. They had a nice selection with nice options and good pricing. I'm currently waiting for the hot tub to get delivered and will update my review after that... read full comment
October 2024
Great experience! First time purchasing a hot tub and Moniquea was patient, informative, helpful and just all around super cool. I'm excited to see the install and enjoy my gift to myself!
