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August 2024 by Susan Bennett
Great haircut/styling!
Requested style: Reverse bob
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August 2024 by Chris Graham
Incredibly rude. Last two times I came in, I was greeted without anyone looking up, and wondered if they were actually talking to me. But this time took the cake. I was asked whether I'd been there before, said I had, then asked the same thing again. Turns out they cross-reference customers from the app to their own system via phone numbers, and mine was an old number; but rather than explaining that, I was scolded for not updating a number on the app that I long forgot was even there. Then she wandered off, even though I was next in line and she didn't have a customer; no "I'll be with you shortly". So I asked if I should go over to her seat, and she pretended not to hear me and the other worker had to ask me to wait. When I went over, she was very brusque with me, just going through the motions. When asked how long I wanted my hair, I said "short", and she needed more detail, so I was going to show her how long (I don't have the inch length I want memorized, and apparently they don't record it even though they record the shaving grade); however apparently I was very dangerous by moving my hands while she was shaving, and got scolded for it. She couldn't just stop for a moment like a normal human being talking to another human being trying to answer their question. I said I would have to show her, and she told me I would have to wait until later to do so. She continued to shave, while making no attempt to talk to me at all, just acting like I had peed in her cereal. When it came to her letting me show the length I did, and she scolded me again that my definition of short was actually not. I said it was subjective (as I have had many cuts where they've hardly wanted to touch the length at all), and she curtly said "it's not". The cut continued. She spiced up a bit at the end, just before I was due to give her tip (which I did, because the whole concept of people having to get tips to pay their bills is horrible, and no amount of bad customer service will make me take away someone's rent).
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July 2024 by HALLOWED DEMON
Great workers and a amazing haircut
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June 2024 by Matt Grau
Had a great experience!! Angie cut my hair and Missy cut my sons hair. We will definitely be going back there for sure.
Stylist: Angie and she was amazing ? ?
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June 2024 by Megan Johnson
I took my 3 year old here and it was a disgusting experience. The lady was nothing but rude. Grabbed the top of my son’s backpack then said he needs to take it off because it’s dangerous (it was small and completely empty it was not dangerous as hes wore it many times during many hair cuts) The proceed to say she does not deal with autistic cry babies. My son is great during hair cuts. The atmosphere in there was just awful.
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May 2024 by Karen Lindsey
Used the app so didn't have much of a wait. Satisfied with my haircut.
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May 2024 by marsha otrosa
Great lady who took the time out to cut my hair. I've had many compliments!
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May 2024 by Tom Hessefort
Fantastic hair cut for our 3yr old grandson
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April 2024 by Alissa Kravig
Yolanda did an amazing job cutting my short hair. It turned out so good!
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April 2024 by Veronica Hasbun
Went with the whole family. 2 sons and my husband asked for hair cuts. My youngest got his cut with a male stylist. My other son a female stylist he was only in her chair 5 minutes. I asked her what did you cut meanwhile my son says "Mom just forget about it I'm good". She continued to say "I trimmed it" but my son's hair remained the same with no visible cut at all. So once my husband was done we left but my son stormed out of there and stated I don't ever want to come back here clearly upset with tears in his eyes. Then totally shut down. So we went to Meirs then to lunch at the McDonald's where the salon is located. Finally my son broke down and stated that she ( the stylist)silently whispered under breath "oh disgusting" but loud enough for him to hear... & then said " ok you're done"
I ran out of that McDonald's with anger left walking didn't even get the car my son's and husband stayed behind to finish eating. I stormed to get her name and confront her so that I can call corporate and report this.
NEVER AGAIN WILL RETURN TO THIS ESTABLISH EVER!!!
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March 2024 by Patrick
Waited at the #1 spot for almost a hour only have 1 person cutting hair
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March 2024 by Katie Erickson
Not personable at all. Actually pretty rude. Both women working seemed like they hated their job. There was maybe 2 people waiting and it just seemed like it was a problem. I understand job stress, but also don't rush my haircut and be rude. Definitely won't be back
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March 2024 by Asatru1000
Took daughter for haircut. After explaining to stylist she totally cut it the exact opposite. When I brought up that this was not what she asked for, was told that she was to busy and someone else would have to fix it. What an absolute joke. Have had two bad cuts here in the last two months. Done with great clips and the attitude you get when you call them out for bad service
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March 2024 by Reggie Ash
She cut at least 3 inches of my hair in stead of the one inches that I asked for and I have a unbalanced fade.
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January 2024 by Barbara Litz
Stylist listened to me because I was getting it cut differently from the past. She did agreat job. Thank you!?