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April 2024 by Ali Bin Awad Bin Mahfooz
Hell of waiting no good communication no good service
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February 2024 by Nancy Rios
This place is always messing something up one time I went after 12am and ordered bathe snacking bacon and I got a wad of regular bacon no the sweet black pepper. Another instance I went and got an avocado toast and the back was just thrown on their not chopped up like it’s supposed to and today I went and wanted to try their new empanadas and half of it was still almost frozen and the other half was somewhat warm.
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February 2024 by Bryan Vyborny
After the fifth time in a row getting iced drip coffee instead of cold brew, I'm convinced that they are doing it to save money. Go to the market lane location instead.
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January 2024 by Emma Stowe
Ever since they changed ownership it’s been nothing but bad. The coffee is watered and we waited 20 minutes to get our food after we ordered when only one car was in front of us only for the food to be cold. I used to LOVE this Dunkin location because it was so fast and everyone was nice. Now it’s
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December 2023 by Trystan Alexandra
Read until the end !! This was my previous review two years ago.This place is horrible. Every time I come here they get something wrong. They never know how to do their job and it seems like a bunch of kids working here. Where is their management ???? The drinks always taste funny and the food always wrong. I literally avoid this location every time. I will drive all the way out to the highway location just to avoid their service. Then today it wasn’t ringing up as $3 medium iced lattes and of course the cashier isn’t trained and says it’ll come off after I pay. No it doesn’t. and says there’s nothing she can do. Where’s the manager ?? Train your employees. This location is the worst. Avoid here.Let me tell you since the new owners took over and rehabbed this place I love coming here. The people here are amazing. They make the pup cups here so amazing ! I used to drive by the highway to get dunkin but since I’ve been coming here now it’s a good experience every time. And the guy who works nights is so friendly and personable ! I just absolutely am appreciative of the new owners and new workers they are SO AMAZING !!! Thank you for being the best seriously ! It makes all the difference.
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December 2023 by Esmi
To avoid a headache and get the drink you’re ordering made properly, just make the drive to the one on the Northside this location consistently messes up orders.
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December 2023 by Bryan Burton
Horrible experience. Never gets orders right. They just guess on what they're making. Open toe sandals while working.
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December 2023 by Alyssa Marie
The staff is always super nice but every time I come here my order is wrong I used to come almost everyday but everytime I go now I remember why I took it out of my routine.
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November 2023 by Court Court
Great service the past few visits. My beverage was made perfect.Parking: The setup is terrible. The location was not well thought out, which creates lines going out to hwy50. Watch out pulling in and out. Steep approach, with not much space.
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November 2023 by Candy S
Not much donut selection. Fairly clean. Coffee sure has gone up in price.
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October 2023 by Mz E.
I thought with the remodeling that the service would get better but that is not the case, it's worse than ever before. Service is ALWAYS slow and the employees are always confused about what you ordered even after they have taken your order.Need an experienced manager in there who can provide some structure!!!
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October 2023 by Jeff E.
I've always had a good experience here and should mention that I am only speaking to the Dunkin side of things since they recently added the Baskin Robbin's part now. The donuts have always been good and although my regular coffee order is pretty plain it has been right anytime I order it. Dunkin by far is my favorite coffee so much so that I make it at home as well. The Boston crème donuts are good and even better if you warm them up at home or get them fresh from the oven! Service has been good in my experience at this location as well.
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October 2023 by Lisa R.
Horrible service. Always. My order is wrong over 75% of the time and it's a pretty simple coffee order. I've stopped going as it just isn't worth it. The last time I was there about 2 weeks ago, I received a super nasty attitude from the drive thru worker for no reason. They never have enough help either. Sad that they just remodeled and the service is worse than ever.
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September 2023 by Nicole Rodriguez
I ordered 2 items. I only received one. The one I received was wrong. Besides being wrong, the coffee tasted gross! I was very disappointed. Coffee is my life!
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September 2023 by Randy J Delaney
The woman working the drive thru was kind and understanding. The drinks were well made.
