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January 2024 by Katie Richter
Jim Svehla went above and beyond. I explained my situation and instead of pushing straight to a refinance, which could have been very costly, he found the answer to my issue in less than 24 hours! I will forever be a client and recommend everyone to give him a call.
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October 2023 by Kristen Carabello
Jim Svehla from the Kenosh, WI location was more than we ever could have asked for during our mortgage process. While we felt lost in the water with our previous mortgage company, Jim felt like a savior who not only made our new construction feel possible again but helped execute the loan process in a stress free manor with great communication and assurance along the way. He really did save our construction process!
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February 2023 by Zach Petersen
The level of expertise, the communication, and all around excellent customer service. You can't go wrong with Diamond they truly are a gem ?
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September 2022 by Joelle HC
The entire team at Diamond Mortgage was excellent to work with!The things you want from a mortgage company are competitive rates, an efficient process, and great communication.Diamond Mortgage, and especially our loan officer Jacob, gets top marks for all of these.We got a great rate and closed without delays.Most importantly, all of our questions, even some we didn't think to ask, were quickly answered and the entire process was simplified for us first-time home buyers.I would absolutely recommend this team to everyone! A big thanks to everyone at Diamond Mortgage.
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December 2021 by The Kind Cleric
Just bought our first house! Betsy was great to work with.
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November 2021 by Baltazar Pizano
Jim S - This has been the third time working with Jim and again he was very helpful and attentive through my home loan approval process. Definitely recommend to homeowners looking to purchase a home or refinance an existing loan.
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August 2021 by Dan Yakes
Hats off to Jim and his team, they made the mortgage process less intimidating and kept me in the loop to the vey end!
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June 2021 by Ashley Kelnhofer
As first-time homebuyers, the loan process was completely new territory for us and we appreciated the patience and education we received from the whole Diamond team. We got the house we wanted in an insane market and it’s all thanks to every piece of the puzzle moving together seamlessly — Diamond was a huge piece :)
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May 2021 by Chris Hagglund
Can't say enough great things about Chris Whitmire at Diamond Residential Mortgage. He worked miracles for us and got us into a great rate as well. Chris went out of his way to help us on weekends, evenings, pretty much made himself available 24/7. Outstanding customer service. He explained everything in a way that was easy to understand. If you are looking for someone to handle the stress for you, Chris Whitmire is your guy.
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May 2021 by Ashley May
Made first time homebuying simple and easy to understand. Betsy is great and we wouldn't have been able to buy a home if not for her and her team. Very nice and professional!!
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May 2021 by Eric Jenkins
Chris was great to work with. He returned calls and emails in a timely manner. Paperwork was a breeze. Absolutely recommend using.
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April 2021 by Lawrence Jones
Jim is an experienced loan officer who really took care of me on his end. There were several complications in getting financing that he steered through with aplomb. I seriously don’t think I would have had the same experience with anyone else given these issues. The staff at his office are excellent and you couldn’t be in better hands with anyone else. They are unique and exceptional. Something that comes with experience and skill over the years. I have had two other experiences with other closings that were a complete nightmare. My first time almost saw me lose the bid on my home at closing they dropped the ball and told me at closing that I needed over 14k to close. The most stressful nightmare I could have gone through. So, if you are considering this agency, you definitely found a diamond and will have saved yourself many gray hairs. I really couldn’t speak more highly of him and his office crew. They are the best, bar none.
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April 2021 by klpohle
Jim Svehla was easy to work with & genuinely interested in doing what was best for us as we refinanced. This was our first time refinancing. Jim's patience & insight as we learned about the process were much appreciated. He was responsive during the hours that we needed him - which were usually later in the evening after our kids were in bed. He always replied quickly to calls and emails. Jim made the process smooth, easy, and quicker than we anticipated. We've already recommended Jim to others.
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April 2021 by Jessica Mowery
We loved working with Betsy and her team! They answered all of our question quickly and were very organized. We will definitely work with them again and will recommend them to friends and family!
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March 2021 by Led Vegan
Really loved my experience with Diamond on my most recent home purchase. Jim was extremely helpful, informative, and fast with responses. I plan on doing more business with them and have already started recommending them to my friends and family who are looking for a house. 10/10
