Chase Bank receives mixed reviews from customers. Some express frustration with the ATM only dispensing $20 bills, noting that it can be inconvenient when needing smaller denominations. However, many appreciate the friendly staff at the 80th St. location, with several customers praising the tellers for their helpfulness. A positive experience was highlighted when a customer received assistance with a scam charge. While some found the process of getting help for investing uncomfortable, others enjoyed their experience opening new accounts, particularly noting that the bankers provided clear explanations of features and fees. Overall, customer experiences vary, reflecting both positive interactions and some areas for improvement.
At the 80th St. location, most of the tellers are great. Chase took care of scam charge for me. But trying to get help for investing was an uncomfortable experience.
September 2023
amazing help from ebony everytime i come in, someone give her a raise or show appreciation to her!
July 2023
Good experience in and out.The guy Milan was great tried his best to give me what is needed.
