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June 2024 by Katie Albin
Not bad to pay bills and grab cheap ear buds
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January 2024 by Rene Vizenor
BEWARE of this store my brother went into the store because his phone was damaged and was wondering what he could do since he has insurance on the phone. The employee asked for his pin. My brother gave him a few different pins he normal uses but they weren’t it. The employee said that without the pin no one could access his account, he could call the insurance but without the pin they couldn’t process the claim. The employee told my brother that he could open a new account with a new number and buy a new phone and don’t make payments on the account he can’t access and the account will go away in 60 day. So my brother believed the employee and started the process. It sounded fishy to me so I called 1-888 for Boost Mobile and they were able to reset his password, called the insurance company and started the claim. Went back to the store and told them they were incorrect about the password and wanted a refund since he never even picked up the phone. They would only refund the phone. They still charged him for the activation and the first month service which was $103.35. Call 1-888 for boost mobile got the run around about they can’t refund the money because the transaction happened at the store they are going to escalate it up but can’t give me a claim number nor a number to the department they are sending it to.
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January 2024 by Juan Fontanez
Took care of us and the customer service was very good.
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November 2023 by Diana Estrada
If I could leave half a star review I would. This store literally sucks at answering their phone and have no good customer service. 10/10 would NOT recommend
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September 2023 by Job Anguiano
They charged be $30 for a sim card and didn't work they did not refound it and where very rude
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July 2023 by Andrea Oliver
Needs more low priced products
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May 2023 by Brittany Taylor
Says they close at 7, I got there at 5:45 and they were closed.
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April 2023 by Joseph Campo
When in to try and get a phone and was told they only give out certain phones for free with a plan and that I would basically have to pay $100 more if I didn't want the plan. Also they wouldn't sell me a phone case for a phone they don't sell.
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October 2022 by Brandi Schraeder
I love this Boost and the lady is super friendly but they don't have a wide variety of phones and getting connected even with a free phone isn't cheap
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July 2022 by Paul Muhlanbeck
Over charged me
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April 2022 by Joy sundstrom
Sam and Lisa were lind and caring. They helped me with all my concerns, didnt talk down to me and went above and beyond. Easiest phone experience ever. Thank youAfter I went home I had a e mail from boost.. it said my phone was to be free. I called Boost, they said the same thing. Check on a Facebook page run by Boost dealers. Indeed my phone should have been free. I was charged 105.00.I was sold a block for 15.00. Told it was a new item, phone couldn't be charged without it. I was told nothing at home would work. Also not true.I changed my review from 5 stars, when I was talking about how nice and helpful Sam and Lisa were, to 2 stars.
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January 2022 by Steeler Chuma
Wow the worst shop I've ever been to. These employees aren't knowledgeable and can't tell a smart phone from a brick. Sold me a phone claiming it was new and that all new phones come with contactless/nfc capabilities, got home and the phone didn't work with Google pay. This shop didn't wanna take the phone back and refund me my money. They went ahead and charged me 'restocking fees', the employee became hostile and declined to give me my account number so that I wouldn't switch carriers. Avoid all these Kenosha boost outlets they're all operated by the same person, make the trip to Milwaukee or Chicago, believe me it's worth the trip. Or better yet AVOID boost mobile all together.
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October 2021 by Robert Horn
Over priced and bad attitude
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October 2021 by alex mckain
best shop I've been too they have all your needs and accessories in stock and if they don't have it they will order it for you asap. Sami and the other staff are amazing and they care about there customers check them out
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October 2021 by alisa keys
love the guys over there they are very helpful and they do everything 100% and they are honest with everything come here for best service I always will be a customer here
