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January 2024 by alyssa Garcia
Terrible customer service by teller Dianna ? she asked me to wait for a bank representative. Then proceed to let several people cut me in line asked me to get bank in line to make withdrawal. Will not be back to this branch.
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May 2023 by Pablo Diaz
Every time I go this lady is sooo rude, the only one when she’s the one taking care of me, also that racist look she give me all time acting like she don’t understand anything., she talks ti anyone normal and when is my turn change mood all time.
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January 2023 by Eileen Martinez
Joey was so helpful and kind answered all my questions with understanding !!!
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May 2022 by Joseph Gordon Jr
The bank tellers are polite and helpful with my questions about transactions and balances.
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May 2022 by Kalex V
This bank is horrible, they pick up the phone and hang up over and over again and it sounds like they at home having a party! So ridiculous!
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May 2022 by Joseph Gordon
They have been working on my account and still haven’t any problems using it.
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September 2021 by Clint Burt
This place is a joke they charge you for PAPER! statements open an account barely used it have a negative $75 charge for paper! how much does paper cost?!? definitely not $75!!! Joey Hernandez "helped" me and still changed me for PAPER STATEMENTS THAT I NEVER RECEIVED!!! STAY FAR AWAY UNLESS YOU WANT TO BE SCAMMED FOR YOUR HARD EARNED MONEY!!!!!!!!!!
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October 2020 by laura barcalow
I would highly recommend this BMO branch. Joey Hernandez and all the staff are so helpful. It's nice to go into a bank and deal with the same people every time and to be greeted by name. Before my daughter went to college, they set her up with an account to pay for her college expenses and clearly answered all her questions. I'm looking forward to a long relationship with this bank.
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December 2019 by Matt Ruhle
Horrible. Shorted me $100 on a deposit.....and kid you not, two other people were complaining about the same thing when I went in and brought this up. Way too much of a coincidence there. Branch manager, Diana Hall, is inept, as well. Did not return any of my calls. Then again, her ineptitude probably explains why this branch is the worst in the city. BMO in general has gone way down hill since they bought out M&I. Avoid at all costs.
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November 2019 by James Pruitt
Joey Hernandez was very rude to me when I asked where the restroom was. He also ending up making the mistake of putting my money in the wrong account. The staff there is always so rude that it honestly stops me from even entering the building. Worse bank I've ever had in my life.
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July 2018 by Lynda Meehan
This branch is the best BMO in Kenosha! Love going to this branch while it is not the closest to me. Great service, friendly and conscientious employees.
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May 2018 by Scott Perkey
Joey Hernandez went above and beyond in helping me get everything back in order with my personal account. Id reccomend him for any of your banking needs.
