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December 2023 by Mario Angulo
Is good bank
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September 2023 by Erika Garcia
I had a great experience, thanks to Jelsyn for being very helpful! He provides great customer service, detailed information in both English and Spanish. I was so pleased with the service and will definitely recommend.
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September 2023 by Karen Ocampo
Excellent Customer Service. Jelsyn is very polite and helpful. I will definitely recommended this office and to ask for him!
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September 2023 by Paola Asuncion
I had a great experience with Jelsyn, he is very knowledgeable and speaks both English and Spanish. Jelsyn was very professional and patient. Highy recommend this location.
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September 2023 by Grissel Garcia
Jelsyn was great! Very professional.
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January 2023 by Joshua Rayborn
Complete scumbags. Their dispute team let an online company sneak a recurring charge on me for 7 months and will not allow me to dispute. Do not use shutter stock for stock photos for business and absolutely do not use this scumbag bank!
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September 2022 by Joseph Bowen
I just got back from the Kenosha location.The way I was treated was subhuman, degrading and unacceptable. I am disabled due to glacoma and have to wear prescription shades during the daylight. I explained this to the bank teller (whose name I have but will not reveal here) who then laughed in my face when I told him why I could not remove my shades when asked, then told me there was no sun today at 9:52ish . I told him it would cause me great pain and he told me to do it anyway. I refused and told him I think it's wrong to laugh at people who suffer and are disabled and laughing at disabilities and the people who suffer with them isn't funny, and he took his gaze from his monitor and stared at me for what felt like 10 seconds. After completing my banking I talked to a manager who apologized and blamed on the policy at the Racine branch. I explained to her that as an adult, the bank teller should know better than to laugh and tell me to do something that I had already explained would cause me great pain. I have been a customer here since 2014, and I have never been treated like this. I would never conduct any business with this teller and I will do everything in my power to avoid going inside that bank again, as I am obviously not welcome. This was openly hateful and sickening and overall, dehumanizing and degrading,and I worry how other disabled people will be treated by this teller.
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June 2022 by Allison Fredrickson
Justin is awesome!! He’s always super nice and very helpful!
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August 2021 by Mikayla Nicole
Literally no appreciation for their loyal customers. Terrible service. Do not recommend this bank at all. Can’t wait to officially close my account.
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March 2021 by V
I have opened my account here. Sergio is wonderful. He is from the very beginning, welcoming, professional , helpful and always willing to help. The manager, AManda is also awesome. I had a problem with my checking account and she called and emailed me and communicated internally to rectify the situation. Sergio is an amazing employee there. THis bank definitely is the BEST BANK OUT THERE in kenosha!!!
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January 2021 by Denny Ostergaard
Been with the bank sinceopened on pick n save always great service n friendlyManager is a well informed on my banking needs
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January 2021 by Roland Iwen
Customer service is terrible. There banker Sergio says one thing and does another.
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July 2020 by Tapanga Haras
I try depositing $1,030 cash on to my card using their Atm and the atm couldn’t process all of it so it took $600 from me. I went inside and asked about it and they told me they couldn’t do anything and to call my bank. I called my bank and they said that they should’ve given me the money back because it’s their Atm and all failed processes have to be returned to the customer. I then went back and told them this and they said the same thing. I do believe that this is because my black boyfriend was with me and the whole time the banker was giving him a dirty look. I will be suing for theft AND discrimination.
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May 2020 by Randy Cook
I can't get an appointment because they say there's no locations near me. I put in the exact address of the branch four miles from my house, and it says no locations near me. Clearly they don't want new business.
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January 2020 by TIM KLOSTER
Very helpful and wonderful down to earth Bankers!
