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July 2024 by Michelle Plass
Lindsey H from Kaukauna Verizon was a tremendous help to us today. We so appreciate you and all you did with our Transferring over and your amazing knowledge! Thank YOU!
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July 2024 by Penny VandeVoort
Entered frustrated due to the shady business I’ve finally decided to walk away from after many years with the Verizon on Calumet St in Appleton.
Totally different atmosphere at this store.
Lindsay restored my confidence in Verizon by being a top notch sales manager. No dishonesty and aggressive sales tactics like previous location. She listened and asked what I wanted. Didn’t just sell me something without showing me my choices like Calumet location!!
Thank you -
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July 2024 by Matthew Edwards
Andre was a blast to work with. Very knowledgeable too.
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June 2024 by Julie Storlie
Lewis was very helpful and very friendly with my issue, 1 new phone, transferred data, then transferred data from android phone to IPhone. Took his time to make sure all the data transferred to phones.
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April 2024 by Scott M
Excellent store and people
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February 2024 by Peggy Casey
Love working with these service people
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December 2023 by Emma Cauley
Great service. Friendly staff.
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October 2023 by Roman Sanders
Do not go here. 1 person working at all times and 3 people waiting. Took 2.5 hours to get a new phone setup. The guy is doing his best but is waaaay understaffed.
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September 2023 by Chris Behnke-Fansler
Very good worker at this location
always helpful
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August 2023 by Elizabeth Johnson
Joshua went above and beyond.
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August 2023 by Barbara Gmeiner
Needed help sending email pics and they were very helpful in showing me how to do it
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July 2023 by Melissa Vigil
Our experience was excellent. Nate was so patient and helpful as we picked out two new phones for my parents. He showed us the options and explained things to help my parents understand the devices, and got everything transferred to the new phones. He also took a few minutes to put a new liquid screen saver on my phone. The rough part was how he had to deal with multiple people who came in and said they had set up an appointment. Apparently, this door doesn't accept appointments, but the Verizon website sets them anyway. He handled it amazingly well, professionally and factually, but it was a little stressful for us.
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July 2023 by Stacy Yang
Did an online order pickup, picked it up, which was an easy process… then I was asked if I wanted a protector for my Iwatch, I said no, he proceeded to take off his watch to show me how I can damage mine.. I said I’ll pass.. because I can literally buy it else where if I was worried about damaging my watch then he said “well did you buy insurance for it?” I said no…AGAIN because I don’t think I need it. Then he proceeded to say something along the lines of “well good luck”, being kinda sarcastic and in a snotty tone. If I said no one time, I’d think he’d understand I wouldn’t be interested in protection. I just thought it was rude because it’s not like I can’t go buy protection else where and that IT HAD TO ONLY be bought at the store. Totally ruined my mood with his attitude and tone. I also received an Iwatch that was taped on the sides… which I highly doubt Apple tapes it like that because I’ve grown with Apple and they never had scotch tape as the tape. It also had dust inside the packaging and the Iwatch had some scratches on it. I was about to go back but I honestly didn’t want to deal with going back. It seem like it was opened and put back. Def learned my lesson to buy online instead of picking up in store.
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May 2023 by Carl Knutson
Made an appointment. Sat there for an hour past the appointment before I received service. Creepy looking dude was zero help. The other guy took care of us while he was helping 4 other people. Online orders way easier. And less creepy
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May 2023 by Mikaila Fischer
don’t even waste your time here. Laziness in their employee really showed. Rude, unpleasant. Make you feel STUPID.
