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February 2024 by Linda Ader
They used to be a 5 star place. Since the renovation and merge with Meat Block the quality has gone way down. They had the best brats around, now it's hit or miss. Usually too salty. Breakfast sausage is too greasy and No maple flavor. Neighbor brought us a stick of venison sausage he had processed there, it's just ok, not like it used to be. All new staff, we were ignored at the counter while a group of five employees stood in a circle talking. Too bad you outgrew yourselves. Bye
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February 2024 by Candice Bruecker
What happened to there hamburger ,used to be excellent, the last three times I bought hamburger there was no taste . Questioning what is being done now , some kind of cost savings method being used. Haen meat HAD always been top quality, the Haen family would NEVER sacrifice Quality !
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February 2024 by Kevin Micke
I don't know why you changed liver (beef) it is big slabs of livernow not nicely cut like it use to be and was real cordy multiple friends of mine all complained about it not good ideal to change things a good way to lose customers
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February 2024 by Mike Joseph
Changed the summer sausage recipe use to be good will never buy again
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January 2024 by Robert St. Pierre
I have been taking venison to Haen for 30 years and I have to say the product quality has dropped significantly of recent. The Meat Block is much more friendlier than the Kaukuana site. My friend had venison sausage made from there and almost cracked a tooth on lead shot in the meat? How is that possible, mixing venison with someone’s Goose or duck breasts? Where is the quality control?
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January 2024 by Dan Wagner
Terrible customer service!!!! I had my deer processed by them. There was a communication issue and when I went to pick up my meat it was not processed. After two employees at the counter were argumentitive the manager was agressive and refusrd to admit they made a mistake and did not try to resolve the situation even when I pointed out their terrible customer service!!!!!!!!
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December 2023 by Keith Bredael
We stocked up on several meat items for Christmas gifts. Huge selection.
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December 2023 by Michael Hamilton
Great service. Great products. Great meat.
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December 2023 by Tom Kelling
The brats are the best that I have had. We also purchased the shredded beef and that was also very well made. The breakfast sausage however were way too salty to eat. So we were 2 for 3 on this trip.
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December 2023 by Mike Mitchell
Overpriced, rude customer service, charge you $5 to keep your antlers and all they do is cut the whole head off and give you the head. Charged me two storage fees when I told them I was out of town for the entire week of firearm season. Not the same since the Meat Block took over.
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December 2023 by Tom Prillwitz
I've been going here for years, great selection, and high-quality meat.
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December 2023 by Jim D.
Don't bring your cow here to butcher. Don't get all your meat.Phil/Becky/DeanNever called me back with resolution from November 14. 2023 Had an issue with quality of processing /packing beef and how it was handled. Spent $1300 never will recommend Butcher Block meats would have given a zero star if it was an option. Haen meat was 5 star in 2021 now it's just a name used to ride on past reputation. Poor customer service and they don't made it a priority to make things right.
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October 2023 by Jeff Fuller
I’ve also found their meats selections top be top quality & the staff is always friendly. However, since they sold to the Butcher Block & renovated the building. I’m always waiting to checkout. There are plenty of people working, but the checkout process doesn’t have a good flow. Bring back the take a number at the door & make improvements on the checkout process.
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October 2023 by Jill Burns
Purchase shredded turkey and gravey for a group and it was so salty no one wanted to eat.
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October 2023 by Jennifer Swanson
Always great service and excellent food!
