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July 2023 by Hormace Digglesby
REPENT!!! good clothes and the employee with the teeth was very nice and patient, but something about the store lacked Jesus.
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March 2023 by June Machoian
Thanks to Sandy who helped me today! Customer service at its finest! Love Ann Taylor Factory!
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January 2023 by Rachael Barsuglia
I came into the store clean and well dressed, with a very small crossbody purse. Yet, from the beginning the sales woman eyed me with suspicion. I picked up a turtleneck sweater, and made my way around the store hoping to find a similar sweater in crewneck. The sales woman frequently made her way to where I was and just stared at me with a warning look and/or asked me if I needed I help. Since I could sense she was uneasy with me for some bizarre reason, I told her what I was looking for, and asked for her help finding it. (They didnt have it). I decided to just stick with the turtleneck version and went to look at jewelry before leaving. She then said she would take the items from my hands to hold behind the counter. This was not really an offer to help me, I could tell she was still worried I was going to steal something. I quickly made my purchase because the Anne Taylor quality is still there and the price was fair. However, I will never return to this location because I was made uncomfortable.
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July 2020 by Rebecca Gustafson
Wanted to spend a $150 gift card but one of the sales people wouldn’t stop complaining about schools being closed when she found out I was a teacher. I tried to be polite, I tried to walk away, it wouldn’t end. It was very uncomfortable. After about ten minutes I gave up and left. I wish I caught her name..... probably won’t go back.
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July 2020 by Elizabeth Birkett
Wonderful customer service. I was helped by Karen and Lisa. It was my first time clothes shopping since having a baby and they were very helpful with finding the right size and fit. They helped me find 3 dresses for upcoming weddings. They were extremely kind and friendly.
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September 2019 by M W D S
I always find cute clothes here. Prices are great!
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May 2019 by Jennifer
OMG Jennifer and Miss Karen are literally the world"s best hands on customer service staff I have ever met in my 49 years of life!!!! I am short and stocky and struggle to find petites that fit. These two ladies welcomed me and took control of my dilemma immediately!!! They both compliment each other. They are incredibly knowledgeable about all the different sizing and know their inventory. Not only that they performed as if they were my personal stylists! They brought me pants and shirts one after the other and listened and validated my concerns!! Even when they got busy they kept calm, focused, professional and helpful! Really amazing! Jennifer suggested I take advantage of the credit card application. Usually I don't do this but by doing so I literally saved $200 on my batch of new clothes! If I owned ANY type of business, I would hire both of these amazing women!
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May 2019 by David Smith Mary Werger
I always find cute clothes here. Prices are great!
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March 2019 by Brenda Horvath
They have an awesome new spring collection. If they don't have your size, they can order it and ship to your home no charge. The staff welcome's you when arriving. Great customer service ðŸ‘
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March 2019 by Atark .
I'm a guy i don't care for this type of stuff but i do know my mother couldn't find anything she wanted so
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January 2019 by brian hillson
Great selection
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October 2018 by K S
Amazing customer service experience!! I've shopped at high end department stores previously and have NEVER received such excellent attention before. Thank you so very much Jenna and Holly!!!! I'll keep on shopping with Ann Taylor when ever I have the time. You're the best!
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September 2018 by Kerri Peach
Love this store. However the constant interruption by staff here is annoying. Ask me once and then let me shop!
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September 2018 by Caleb “JELLYWAX” Ortiz
Worth checking out
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June 2018 by Joelle Hunter
The only place i have ever had luck with petite suits. They fit perfectly and look amazing! Thank you
