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January 2024 by Megan Dillman
Had the most rude phone interaction with one of the pharmacy employees. Part of their job is connecting with doctors to refill medication, so no need to sound annoyed and inconvenienced when you need to call them. Goodness gracious…
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November 2023 by Renee Kuehne
Fast, convenient, friendly. My prescriptions are ready in a very timely manner!!
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November 2022 by Ann Schutt
I went to Walmart pharmacy because Walgreens suggested I should since there is an antibiotics shortage. I was greeted by a very unfriendly and very unhelpful staff member. She made me feel like I was going to cry.
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June 2022 by Mia Van Hees
They were absolutely amazing. All the staff was so nice and were the only pharmacy that had my prescription in shock and a working system. Everyone at this pharmacy was amazing!!!!
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June 2021 by Ron Severin
Its a pharmacy... the staff were friendly.
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February 2021 by Rebecca Armstrong
LOVE the staff here!! They are always so helpful, no matter what kind of complications arise from insurance, etc. From the cashiers to the pharmacists, I can see how hard they work, yet they are never impatient with me. Very kind and thoughtful customer service.
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December 2020 by Cookie Lady9995
There is a small African American female in pharmacy that is VERY rude. She doesn't say "hello" just yells "name! Date if birth!" I refuse to be served by her in the future. This Walmart is the worst anyway, but she takes the cake.
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December 2020 by Ed James
refused to honor good rx pricing even when I showed them the price quoted by Walmart
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November 2020 by Matthew McRoberts
Janesville Walmart Pharmacy is the best!
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March 2020 by Hollie Peters
I went to pick up a refill and there is a lady I believe her name is Soulia, I’m not sure, but she is very rude. Doesn’t greet you. Instead of asking, “how can I help you” politely she says, “can I help you” with an attitude. And then just asks “name”, which isn’t very specific. So, I gave her my first name. And she replied “well I need your last name too” with an attitude. She needs to reevaluate what customer service is. I realized she didn’t have her name tag on while she was assisting me. But she had it on when I came back after my 20 minutes of waiting for them to refill my prescription. Tried to see what her name was. It was hard to see. But she’s a shorter African American woman.
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December 2019 by Michelle Ray
There is a small African American female in pharmacy that is VERY rude. She doesn't say "hello" just yells "name! Date if birth!" I refuse to be served by her in the future. This Walmart is the worst anyway, but she takes the cake.
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April 2019 by Janine Hegle
Kyle in Phones dept. in Janesville, WI exceptional. Spent time helping me on kiosk from start to finish to be sure nothing went wrong. I haven't seen service like that in a long time anywhere.
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February 2018 by John Clark
Friendly staff. They are always pleasant, even though they are very busy.
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April 2016 by Sadie G
Pharmists were very friendly and nice had no problems at all. Couldn't ask for a better pharmacy i
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April 2016 by Traci Amidei
I have had nothing but problems, this is just the most recent. They called on 3/21 and verified a script while I was standing there and everything was ok'd by my doctor. I did have it filled a little less then a month in advance. So I asked them to keep it on file and they said yes. So I called close to my refill date 4/14 and talked to one of the managers over there and he said yes it can be filled on Sunday 4/17 first thing in the morning. I then asked if I had to call or anything before coming in to get it and he said nope just come in. I needed it filled by 4/18 At 6pm because I was going out of town for 8days. I went to get it around 1015am 4/17, and was told nope u can't fill till the 20th because it wasn't supposed to be filled until the 30 days was up For the past year of using medication and having it filled at Janesville, Walmart I have always been able to get it filled 2-3 days prior. So now I'm stuck with no medication while on vacation and it is medicine I take daily. So once I get this script filled I will never go back and will not shop there. The pharmacist was rude and spoke to me like I was 12.
