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July 2024 by Andrea Easter
Customer representative I spoke to today there were 2 of them and they was rude and did not solve the problem at this point f??k verizon
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June 2024 by Matthew Coakley (Matt)
I'm already a Verizon customer and I went in to add a line to my existing plan using my old phone. I went in 20 minutes before closing. I was quickly helped and left before they closed with my phone activated and factory reset. Customer service was great! They didn't try and change my plan or upsell me. They did what I asked, did it quickly, and did it correctly. Very satisfied!
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June 2024 by Stuart Allard
This is a Verizon.
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June 2024 by Liz Henderson
Very helpful. Pleasant and professional.
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April 2024 by OF BELL QNO
Not very agree
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April 2024 by Perryn Fox
Great customer service, everyone I've interacted with has been very friendly and knowledgeable throughout the years.
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February 2024 by Rich Wagner
Friendly and helpful.
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January 2024 by Marcia & Mike Bubrick
Met with Jesse, the store manager, and with Alexx, a very helpful sales associate. Resolved a strange location problem that was showing our Verizon internet as being located in Rochester, MN rather than Janesville, WI. Thank you for solving this perplexing problem.
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January 2024 by Siso Ogisi
Very helpful manager there I appreciated that. Especially since the place was busy and he walked right up to me .
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December 2023 by David N Mueller
The service is awesome! The staff is very friendly and knowledgeable.
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December 2023 by David
The service is awesome! The staff is very friendly and knowledgeable.
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November 2023 by Michelle selmer
I have been a loyal customer with Verizon for many years. Today just reminded me why I continue to stay! Not only for the best phones and service plans but for employees like Jose. I had the best customer service from Verizon. Thank you Jose for your patience and kindness! He provided great conversation and and made the time easy. He helped to solve what we both thought was going to be a simple issue that turned into close to a two hours journey. I came in to see if I could have speech to text added back to my keyboard. After several updates and reconfiguring things in my setting it was situated. Thank you for all you do Jose and for Verizon always going above and beyond for their customers !
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September 2023 by Alissa Fehr
My experience was quick. I needed a mew simcard and was told to go to a corporate store. This store was fast, and the gentleman helping was nice, and i didn't catch his name. The new Sim card for the S22 Ultra was not the solution and Verizon ended up having to send me a new phone. But that's not on the store so my rating stands
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July 2023 by Keith Feller
The agent that helped me was top notch
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July 2023 by Christopher Garfield
Online locker pickup was absolutely brilliant.
