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“I tend to dislike the purchasing process when buying a new vehicle but buying my new Ram 1500 from Frank Boucher was an exception. From my first phone call to the final payment process, everyone was friendly, helpful and no pressure. When it came to questions - I either received a quick response or fairly quick follow-up. I would highly recommend FBCDJR.”
“JJ and Brady are friendly and good professionals. Since the first time I met them, they got my situation and presented to me a good solution as I'm new in the area. Frank Boucher was the best option for immigrant with no credit history in the USA. I got a lease through the VW professional program and the payments are in a good and satisfactory range.”
“The salesman that are highly recommend is the name of Oneida Acosta, she is amazing and very helpful I would highly recommend to have her as your salesman, thank you Oneida you are amazing!”
“Dan in service and Jason in management were very helpful! Got us in and taken care of within a half hour. We bought our subie last year from another dealership and our battery was old and needed the upgraded version per subaru specs and just like the Love slogan, subaru of Janesville made us feel like family and took care of our family!”
“Had a good experience leasing a 2024 KIA Seltos. Randy was easy and friendly, as were all the people we dealt with. Mark helped with the financing and couldn't have been a nicer guy during the process. This is my second lease from Janesville KIA and I recommend both them AND the KIA. :)”
“This by far has been the best experience in buying a car. Joe is an absolute delight to work with, he explained everything about the process. If anyone is looking for a new car should definitely stop at Used Car Factory on Center Avenue Janesville. Thank you so much!!”
“Sales staff was extremely easy to work with, they made the process of buying a car went very smooth. Friendly and very eager to help with any questions you may have.”
“Getting you approved with no credit all the way to good credit and you need two main qualifications. I’d say go to BOWAR and Sons. The service department is great as well. Highly recommend!!!!”
“Tony Sierra made my first car dealership experience a hit!! He was patient, he was very accommodating to my mom, who has limited mobility, and he strived to make the process a pleasurable experience for my family. He also helped me drive away in an SUV that is better than the option I was initially seeking. Thanks Tony and the Janesville Nissan Team!”
“Good people good place. My truck I bought ended up having a small problem and they went above and beyond to make things right and fix the problem. It is hard to find people now a days who care even after a sale. Thank you again Mike for your help and I would recommend going to them if you are looking for a vehicle they really care about the customer.”
“Top notch prompt courteous personnel. Very patient with this finicky customer. Such great service overall is why this is my 4th new vehicle purchase from this dealer.”
“Such a wonderful atmosphere for a car dealership! Nice customer service and care. They answered every question that came to mind without hesitation. I felt very comfortable choosing through their inventory which they had some very nice cars to choose from . I will be referring family and friends!”
“I bought a 2015 Ram 1500. I have had it over a week and am very happy with it. There were a couple things I wanted done and they completed them. The truck is a great value for the price. The purchace was very fast and easy.”
“We bought an SUV through stach. It was an easy process. Dustin was awesome! We recently had an issue with a line being blocked. I stopped in they fixed it immediately! I was so impressed. I will definitely buy from stach again. Customer service was more than I expected!”
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“I had the pleasure of dealing with Justin in buying my 2018 Audi s5. I didn't expect him to be as patient as he was with me. He took the time to make sure I understood everything and what I was signing so I wouldn't have questions later. He told me that I could contact him in the future to discuss any concerns I had, but I'm 4 months in and I haven't had any problems at all. I would recommend cool car guys to anyone looking for a used car for great prices and great customer service.”