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March 2024 by Bre Travis
Every time I’ve made an appointment Jeshua always did an amazing job. They also have decent make up/skin care deals
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March 2024 by Jim Walker
Total AWESOMENESS!!!
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March 2024 by Ted Smith
Went in the store with my wife and every customer went to check out, the person would not stop including my wife trying to push credit card or rewards programs when a custome says they don't want to be a part of it stop asking. The image that this (i don't know what to call it) is not good, my wife says she will no longer go to this store
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February 2024 by Amy Rosencrans
Employees are nothing but amazingly friendly and helpful.
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February 2024 by rosario77 vanegas
It's small but ok
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February 2024 by Wren Eliasson
Maddie (or Maddy I don’t know how she spells her name sorry!) is the BEST. I came in looking for advice on contour because I’m non binary and want my face to look more androgynous. She not only helped walk me through how to contour for a rounder face, but also helped teach me more about makeup than I ever previously knew. I seriously think this was the best experience I have ever had in ANY Ulta. She was so kind and caring, and also understanding!! She was very knowledgeable on the makeup she showed me, and i can tell that she is very passionate about her job. If she ever teaches make up classes, i would seriously pay and take them. She is amazing, and made me feel SO much more confident in learning how to do makeup. I wish I could give more than 5 stars!! I will definitely be returning!!
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January 2024 by Melissa Dybas
Hi:I visited my local Ulta in Janesville, WI, where I was promptly and politely greeted by, Pierce, one of your staff members. Pierce asked how they could help me and I said I’ve been researching perfumes online but was still undecided about what I wanted, and needed to smell them. Pierce said “would you like some help or suggestions?” I said I would love some. We talked about what I liked, what I currently wear, other perfumes I’ve tried. We talked about how I have to be careful because some give me migraines and we talked about what perfumes I already know I don’t like. Then Pierce walked me over and started sharing options and suggestions with me. Pierce was patient, kind, and willing to let me sniff anyone I wanted. Pierce made this a wonderful buying experience for me. I love getting new perfume but it can be intimidating…Pierce took all of the intimidation out of it. I walked away with one I wasn’t even originally considering because Pierce showed it to me and I loved it. We then tried it on my wrist to make sure it paired well with me. I’ve spent the rest of the day getting a wiff of this wonderful scent and I keep thinking, hmm what is that…then duh I realize it’s my new perfume!! I’m so happy. Pierce then offered to help me find anything else I needed and took my perfume to the counter. When I got the counter the other customer service person was busy with a customer, so Pierce rang me up, helped me swipe my Christmas gift cards and then I paid the difference and we were done. I left super happy and so glad for my choice to go when Pierce happened to be there, I don’t know him personally, but I will specifically be visiting when Pierce is working because the experience was 10 out of 10. Even my husband had nothing but great things to say…and he can be tough to please with those types of purchases. Pierce asked my husband if he needed any new cologne or wanted any suggestions which we both thought was so thoughtful. I hope this feedback gets back to management at this location, because Pierce is an asset to Ulta! I also submitted this directly on Ulta’s customer service website
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January 2024 by Scott Summers
Shoutout Jenn for helping my wife find a great foundation. She was really nice.
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December 2023 by Andy White
Stand in line while 1 girl plays on her phone (behind the counter mind you)and the other is trying to help a lady who also is on her damn phone while checking out. Put the phone down and check out good lord.
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December 2023 by Shawn Campbell
Always treated professionally!
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November 2023 by Emerald Scholl
Every experience at Ulta is great, but last night was the best! I always struggle with picking the right shade for my undertone. Ashley was so sweet and also informed me about return policies which makes me want to only shop at Ulta! Thanks so much to Ashley and the rest of the Ulta crew for being so kind and helpful last night!
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November 2023 by Dawn Zalud
Shopped for birthday presents for my daughter. Loved the selection.
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October 2023 by Elizabeth Rubeck
I went in tonight to grab some usual stuff I needed and two girls were sitting on the counter just chilling on their phones. I got a hello but I was in the building for a solid 30-40 minutes and they stayed in the same spot and I never got checked on or anything. When I went to check out she finally hopped off the counter and asked me “if I found everything okay” with bright eyes like she forgot I was in the building. Just really sad that everyone has to be on their phone while even at work…. No true customer service anywhere
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August 2023 by V Bats
Great products and Awesome staff!
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May 2023 by Nicole Pico
8 minutes before I arrived today they canceled my wedding appointment. Not only that but the manager told me it wasn’t her problem that stylists often cancel on Sundays.
