“Candy and her son Cole are good hearted people. One of my customers is 84 years old and unfortunately hit a rock this week. They have gone above and beyond in this process by reaching out on his behalf and trying to take care of members of our community, even offering him a ride home! Plus, the vehicle is 50/50 right now to be totaled so it’s likely the shop won’t even get paid. You bet anytime I have a customer that lives in this area, I can trust candy and Cole to be honest and hard working. Love stuff like this!!”
“Dustin really came to my rescue. My car stopped running at a busy intersection and everyone was getting frustrated with me but it was out of my power and led to me becoming a hot mess, he came and was so sweet. He got there within 30 minutes (driving way across town), gave me a ride back to my house (with my car lol) and was literally so kind and made riding with a stranger far from awkward. Thank you Dustin!!”
“Excellent customer service they made my diservice day go easy. Had my old beater vehicle die today. Only two hundred eight thousand miles and just seventeen years old. Engine just died at 70mph on I90. I rolled to a stop on the interstate, just outside of Janesville. One call solved towing, paperwork was ready when I arrived, out the door with cash I went. Great people and professional sevice.”
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45 E Racine St, Janesville“Matt was so patient and took an amazing amount of time and care loading up our collector vehicle onto the flatbed to transport it to the service dealership. When we got to the dealership he showed the same care unloading it. He knew the story behind the vehicle and how much it meant and how difficult this was for me. I highly recommend them if needed. Thank you Matt! You helped me get through a very emotional moment.”
“They towed my 16 Corvette that I could not get into because the battery died and the truck lock would not work. The rear wheels and transmission were locked. I WAS AMAZED HOW HE GOT IT ON THE FLAT BED. HE DID AN EXCELLENT JOB AND DAMAGED NOTHING. I WOULD HIGHLY RECOMMEND Them if you need a tow. Thanks to Matt Wurtz”
“Great company..great owner..he came & towed my daughters truck that was leaking gas to my small town mechanic in Deerfield WI..for whatever reason my card wasn't working right..he took off $10 & then it worked..he said in return if u have a cold soda or water..sure did..gave him 2 cold drinks to go for his trip..highly recommend Ken..very appreciated!! Prompt & professional!”
“I am an over the road truck driver. Yesterday my air bags on my trailer weren't inflating at all and their very experienced mechanic knew exactly what to fix and he fixed it quickly which enabled me to deliver this load on time today up here in Minnesota and I still can do my next scheduled loads. Their prices are fair. The workers were all very friendly. The shop was clean and very well organized. The yard is big enough to send even an inexperienced driver here if necessary. I highly recommend using this place for all of your truck and trailer repairs.”
“Unfortunately, the first place I took my van in to be repaired didn't specialize in body work, so they recommended Janesville's City CARSTAR. I trusted their recommendation and was very happy I did. I was immediately at ease with their friendliness, patience, thorough explanations, and most of all, the ability to fix my van's damage due to a large pothole! I would not hesitate to use them again! ?”