T.J. Maxx is a popular off-price retailer known for its ever-changing selection of high-quality, brand name and designer fashions at great values. Customers enjoy browsing the store, often finding unexpected items that are not available elsewhere. The shopping experience is generally positive, with clean stores, friendly clerks, and well-organized aisles. Many shoppers appreciate the good prices and quality, although some note that it requires a bit of hunting to find the best items, as there can be a mix of quality in the merchandise. New items arrive weekly, making every visit unique. While customers may sometimes encounter limited quantities in specific sizes or colors, the overall experience is enjoyable, and many return for skin and hair products at discounted prices. However, the hiring process for employees may take time, and some feel the company prioritizes merchandise over staff support.