Wonderful experience! I had taken my vehicle to the dealership for the first time. The environment was very welcoming. The service staff and the front desk office people are fantastic. The comfortable waiting area and happy staff makes this dealership a must for your service needs.
October 2023
Scheduled an appointment a month out, and they had to call me to see what I needed even though everything was listed on the online work order. Waited 45 minutes for them to be done and they didn't do the tire rotation. Being busy isn't an excuse for not doing the job.
September 2023
Edited to add, I had a follow up call with Brock, the service manager. He apologized and explained the situation. He added on 2 free oil changes.I had an appointment and waited 2 1/2 hours for an oil change. I understand things can happen, but a little communication would’ve been nice.
Rock County Honda is a family-owned Honda dealership in Janesville, Wisconsin, serving the surrounding areas from Madison, WI, to Rockford, IL, in all their automotive needs. Our award-winning sales staff will help you find a new, used, or certified pre-owned vehicle that's perfect for you, from the CR-V to the Civic. We also offer services from our highly trained technicians, part sales from batteries to bumper, and auto body repairs for dents, dings, and damage!
