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March 2024 by Patricia Homerding
We took our rescue dog Tipper here for training with Rachel. Tipper was brought in as a stray to a the HSSW. No background of any kind in this little girl. She was extremely raw. No basic manners at all. She was the dogs equivalent to the Devil ?. My husband and I were at our wits end and about to give in. But we started our training classes. Within 3 classes she was sitting on command, started walking on the leash and was starting to realize she wasn’t the Alpha. We are so beyond grateful for Rachel and her willingness to give us extra tips and input in our training of this poor little soul. She has now become a very loved part of our family. Thank you Pet Smart and especially thank you Rachel
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March 2024 by Jeanine Cawkins
I don't think the app works I thought you earned points when you purchased things
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March 2024 by Stephen j Carrel
Stopped in for Some worms for our bearded dragon and the staff was pretty knowledgeable about other options
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December 2023 by Trish B
I do not know the cashier's name, just her number, 781462. I came in tonight to get my big dog some food. I was looking for something on sale. I found just what I needed, but I was mistaken on the price. She called back to get a price check, and it was higher than I expected. She helped me get something that was in my budget and saved me more than I was expecting. I'm really hurting for money, but she had no way of knowing. I truly appreciate her kindness and willingness to help me. My boy will be happy with the food too. Thank you so much for the great customer service. ?
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October 2023 by MT because it matters
Took my Bull Mastiff there for grooming. The gentleman there was very professional and friendly! My dog was loving him and anyone that would talk to him. He(the dog) enjoyed the services as did I. Plan on returning to this store for more grooming in the future.
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August 2023 by Tracy Steinke
Cute easy to see animels. The orenge tabby fm them. Cartright steinke is his name. Other from jefferson lucus mc cain steinke
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August 2023 by Diana E.
Was very pleased how my cat was treated, great job sarah I know cats aren't the easiest to grom
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August 2023 by Gina Rose
They have what we need most times for our aquarium and fish we want. For our dog's and when my nephew wanted a leopard gecko they had a few and fair prices
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August 2023 by Aimee Leonard
Clean and courteous service. My husband and I got caught in a bad storm our first trip here. Went in to browse and wait it out for a bit. When sirens went off they politely ushered all customers to safety. In the process we found amazing sales and products that couldn't be beat. Our German Shepherd especially loves the "better belly" products they carry now.
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July 2023 by Kerri Ann Vazquez
We came in looking for a cat to adopt for my daughter who is autistic with ds. We wanted an older cat who had a great disposition. We chose one through the window as best that we could & made an appointment the next day to meet him & make sure he was a good fit . The young lady doing the appointment was super helpful, extremely knowledgeable about cats in general & she made sure we as well as the cat were right for one another. Needless to say we came home with who used to be “ Trippy” & is now “ Tiger” !! Everyone is extremely happy!! He has a huge personality & loves attention but he’s old enough that he has a great calm disposition ! He is a great fit with our family. He’s definitely found his forever home!! If you like cats & can keep one I recommend adopting one from PetSmart , the staff will definitely do their all to make sure you & the cat fit with one another which is very important!
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July 2023 by Kalie Kantner
Corrine was fantastic with our pup and his nails. They were a little long as he is an anxious dog and we couldn't get him to let us do it at home. We took him into a walk in appointment and she was fantastic. He just stood there and let her clip his nails without much fuss.
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June 2023 by Daniel Tuscan
Not bad. They did what i wanted. Just not cleanly. For 80 he is a little hacked. But hey i was able to get him in. Around monroe all grooming places are 6 to 7 week wait. Just nuts.But Ruger is happy and doesnt have all that hair right now. Good for summer.
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June 2023 by Becki Conboy
Very friendly service. I love taking my dog to receive grooming and he loves it too.
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May 2023 by Jennifer Baker
I’ve been here many times to purchase pet supplies and treats. The staff is always very friendly and helpful. The store is always clean and the aisles are free of clutter. During my latest visit my son and I brought home a new addition to our family, a Bearded Dragon. The store associates were very helpful and were able to answer the questions that we asked. Dino, the Beardie, has transitioned very well and is doing wonderful.
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May 2023 by Ashley C.
Pet smart has the worst care for there animals. Fish should not be this crowed, fish shouldn't be drowning