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“Ryan was patient and kind. He made sure my 9 year old felt comfortable by turning on his favorite show so that I could focus on business. He gave me my options and answered every question I had. And kept to the amount I was able to spend at the moment. I was very impressed with his customer service.”
“My Fiance's phone broke on short notice. Sean was extremely helpful through the whole process and got her in and out with a new phone in just half an hour. Will be shopping here again in the future.”
“Jera was so amazing helping me out with my phone.she was able to help me with my work login in. She deserves a raise and a bonus because she is very knowledgeable and great at her job! Thank God for her! Dre helped me not that long ago and was a incredible person! I will always choose this location!”
“Most definitely fast with getting the job done guarantee satisfaction with the work that is being done on your phone and once it is returned, it is like it’s new. I definitely recommend I fix it fast as your phone repair service when in need of having repairs done the owner is an outstanding person keeps you entertained through conversation while your phone is being repaired so it is never a boring wait Definitely five stars”
“Very helpful. Even though she wasn't able to unlock my phone, she was very helpful in both trying to fix the phone herself but also told me exactly what I have to do to call and get it worked out. This is a very good store.”
“Just wanted to quick say thanks to Sosa and the team at the Janesville store. I brought a complex problem that involved an online order, multiple line upgrades, customer service (over the phone) complications, and even the myverizon app. Sosa plugged his way through it and helped me reach a solution in about 20 minutes time.
My lesson in all this… just go to the store next time. ?”
“Wonderful friendly service! Spent time with me to get my phone transferred and new service set up! They went the “extra mile” for me with service. .. something you don’t always find these days!!!!”
“The manager and the workers there were very patient, kind, and helpful. Brad and Brandon in particular took a long time helping us find the proper device for our needs and put no effort into upselling us or convincing us of things we don't need. I experiences quite honest reviews of products including the challenges included with some and they gave good advice to the person I was with, helping them decide between a few options they were stuck between.
Good guys, and competitive company.”
“I just came from the Milton Ave Boost store.As a manager at Local chain in janesville I have not had such great service as I had today! She was the best! Very informative! Smart girl! Give her a raise!! I'm not sure of her name but think it was Kerstin.”
“From out of state, recently came in for a new phone because of broken screen. Jacob assisted me in getting a new phone and continuing my service. Metro did not send me a survey for the interaction so the least I can do is provide a review. He was fun to interact with, extremely knowledgeable and quick at his job. Thank you for the 5star service sir.”
“Thank you to DaMarri for the assistance with my mom’s phone. You solved an ongoing issue we have had for quite some time with it. Appreciate your patience, kindness and great communication!”
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“Store is really clean, really presentable & the gentleman really kind and helpful, helped me solve the problem we had, and got a new phone for a really good price ??”