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May 2024 by Brian Pillman
Lazy, smart mouth staff, dirty rooms, this is the worse hospital in rock county, beside mercy on the westside of Janesville. If you’re black, do not I mean DO NOT go to this hospital.
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March 2024 by Ian Mclennan
They were able to get me in for my initial visit in a timely manner. The staff was friendly and helpful. Both doctors I saw were top tier. They were friendly, and listened to all of my concerns and answered all my questions.
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February 2024 by George Theise
Scheduled an appointment only to find out they don’t take my insurance when I asked for a note the receptionist was rude don’t recommend going here
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February 2024 by Miles
Had a scheduled 15 min appointment for 11:30 on a Saturday. I left due to not being seen by 11:45. What is the point of scheduling an appointment if you are not seen at that time. I am sure if I was 15 minutes late they would have cancelled the appointment. Thanks for wasting my time that day!
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December 2023 by Mark Bidlack
Excellent visit with the Eye Doctor!!
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July 2023 by Nicholas Wu
They gave me meds that made getting an allergy test impossible. They did not tell me this, I had to pay 2.5k for an inconclusive test. And they must have known it.. unless they have no idea what they are doing. They have also been very bad to my father, shipping the wrong meds and not giving him the amount he needs. We go to st Mary's now, which is much much better. I suggest everyone else does too.
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May 2023 by Micheala Ann
Urgent care often ignores looking into issues I've had and problems my daughter has been having. Her Dr did not agree with how she was put off, and did not understand why they wouldnt listen to me about wanting more tests done.
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May 2023 by Jordan Lopez
Best location for doctor's appointments and lab work and glasses vision center.
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April 2023 by Woody G
They get a three star because the one female pharmacist has a real nasty unfriendly attitude. I don't care what anybody else says. The male pharmacist and all the other assistance are friendly. Helpful and caring. Bad woman. I have no idea how many bad days of person can have but she has one every day I'm there
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December 2022 by Corina Lepek
I have Quartz insurance. I went to see Dr Bautista on November 2, 2022 for my checkup. I checked in and was told I did not have a copay because Quartz has a wellness visit once a year with no copay. They turned around and sent me a bill for my copay. I called and questioned this and was told that Bautista had put down multiple items so it was coded as being 2 visits. I had no concerns at this time, just answered multiple questions he asked me. They have the right to do this according to Quartz and Mercy health. They can charge as many copays as they see fit. As expensive as health care is and to be charged double? What a scam!
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November 2022 by Billy Loopner
Time and time again the receptionists are very rude and snappy. If you hate your job that bad go find something else or just stay home.
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November 2022 by animal937
I’m furious with these monsters. I have an injury and am in pain and I got transferred to nine different people asking to make an appointment before I was put on infinite hold. American healthcare is a myth.
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October 2022 by David Rosen
I’m furious with these monsters. I have an injury and am in pain and I got transferred to nine different people asking to make an appointment before I was put on infinite hold. American healthcare is a myth.
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September 2022 by Billie Jo Calkins
I had the absolute worst experience with Dr. Honarkhah and his staff. I went to the wrong clinic totally by accident on August 11th, 2022. I had an appointment at 4pm with Dr. Honarkhah. I was on time but at the wrong clinic. The staff at Mercy North called Mercy East and told them what happened and that I would be on my way. When I got to the appointment desk at Mercy East (4:09 pm.) to check in the lady was EXTREMELY RUDE. She said I was late and now that I was late once I couldn't be a patient of Dr. Honarkhah's. I have never heard of such a RIDICULOUS protocol. She asked me if I would like to reschedule with a different doctor. I said are you kidding me I will be looking for a new doctor at SSM and that is what I have done. My wife and I will be doctoring at SSM from now and will NEVER be going back to Mercy!!!!!!!!!!!!!!!!!!
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September 2022 by Keshawn Prd
Just rude that need to lose there jobs. Doctor was nicer.
