H&R Block provides tax preparation services with both in-office and remote options. Tax professionals know taxes and can handle tax needs to maximize refunds. Customers can set up an appointment at a local office, such as the Janesville location, or work with a tax consultant from home using the Digital Drop-Off service. The company prioritizes well-being and community safety through deep cleaning, disinfecting high-touch areas, and social distancing. Reviews highlight fast, friendly, and professional service, with some customers having been clients for decades without issue. Tax pros are described as brilliant, helpful, professional, and personable. They assist with complex returns, advise on filing options to get the highest return, and ensure customers get the best refund possible. While the online program is noted as fairly easy to work through, there is advice to be prepared for potential wait times with questions and to carefully check a tax pro's work, as experiences can vary. The service is highly recommended by many satisfied customers.
Sumathi did an amazing job. Very knowledgeable. She is a true master when it comes to taxes.
February 2024
Today was by far the best experience I’ve had with HR Block in 18 years! Sumathi was so kind and efficient with all my paperwork! And Betty, the office manager was so sweet to check in on us as new customers at that location.
Thank you so much again Sumathi!! Keep up the amazing work you do!
February 2024
Fast and friendly and professional service. Been a customer for decades and never once an issue. Don't change a thing.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
