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September 2024 by Stephen Greidanus
Did a great job on my rear bumper on my Kia Stinger!
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August 2024 by Amy Salvi
The team at Hesser Collision Center are all friendly, professional, and respectful. I appreciate all of their time and efforts to address my car needs. Highly recommend and appreciate the staff and their work!
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March 2024 by R D
Tim and his team were very pleasant and professional. They did a great job and were quick, too!
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October 2023 by william paul
Let's just say we just dropped our vehicle off for the 3rd time on Monday. The 1st time was for the initial repairs to the rear lift gate and the next 2 were to fix repairs to the horrible paint job. For some reason the paint around the rear window keeps shrinking and cracking. My guess is because the paint isn't fully cured before they push it out the door. On top of that, after the failed 2nd repair, we were gifted a flat tire that they hand no clue about. Would not recommend them at all..
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September 2023 by Gary V.
Wife had a 1 mph fender bender that broke the left rear turn signal. nothing major, but efforts were made to see if a 3rd party turn signal was available to save some money. It was! Super small project, and yet efforts were made to save some money. Definitely appreciated.
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September 2023 by patricia wells
They did a wonderful job
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September 2023 by James Mcmeans
They do very quality work. Friendly staff.
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April 2023 by Phillip Fry
They are amazing! I have a 2010 Rav 4 and it was squeaking in the back of the door. They tightened up something and now no noise!!! Thank you so much!!!!!!
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March 2023 by Olivia Conklin
Snow plow vs car. Thanks to Hesser the car won. Originally told (by insurance company) the car would be ready by March 7th, due to expected supply issues there was a delay until March 13th. Surprised when on March 8th, I get a call from Hesser, car is ready! Excellent work, faster than expected, transparent about work, parts and updated. Highly recommend.
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September 2022 by David Donnelly
Friendly staff who know what they're doing
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September 2022 by dan brieske
Very helpful and informative.
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September 2022 by David Lyons
Great service
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September 2022 by Shane Hall
Not impressed
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September 2022 by BU2BFULL Hypnosis and Coaching
My entire experience was ideal from my first visit, drop off of my vehicle, and pick up of my vehicle. Exceptional customer service, extremely knowledgeable, and completely accurate with all I was told, including how long it would take. I highly recommend Hesser. Very kind and friendly, too. I interacted with the manager and assistant manager.Service: Painting
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June 2022 by Heidi L.
I keep returning to Hesser -- collision or the dealership -- from Rockford, IL. Worth the trip, every time. Have come here now for decades. With multiple vehicles. Friendly, helpful, informative staff who take great care of your vehicle -- and you. Have always received service/assistance above and beyond expected. Always feel respected and appreciated as a customer. Do not feel taken advantage of. Ever. And have you met the body shop's kitty cat? Or heard her story? Shop mascot.