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March 2024 by William B.
Screw in rear tire, took a look at it immediately, always good service for many years
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February 2024 by Christopher A
Rude service from the gentleman at the counter, not recommended
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February 2024 by Maureen Anderson
I called and got an appointment the same day for an oil change. It was very busy in the store when I got there, but they waited on me quickly and I was out the door within a half hour. I felt the oil change was reasonably priced and Dale was very helpful and nice.
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February 2024 by Kay Jay
I suggest Firestone Complete Auto because they excel in fast, efficient service, boasting reliability and staff known for their friendliness and outgoing demeanor.
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January 2024 by Deb Dabson
always friendly and upfront on any cost. They will honestly tell you if something you think needs to be done and they will actually tell you if it doesn't need it. They go out of their way to help you.
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January 2024 by Barry Dean
This Firestone should be twice the size because they are always busy and booked out. They can't even squeeze you in when you have an emergency with your vehicle. And that's too bad because the mechanics do pretty good work here. Just like everything else though it is pricey.
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January 2024 by Sherie Petranek
The Service is great. They explain what they are going to each step of the way, I feel like I can trust them and not get ripped off as being a woman, I don't have any knowledge of Cars. Dale and Dustin , The managers are awesome. One of the reasons I keep going back there.
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January 2024 by Dan Deegan
Would rather try and talk you out of getting a service that’s needed for your car than actually work on it.
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January 2024 by Ellen Punzel
Couldn't be more pleased!
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January 2024 by Angie Burns
Always great service and great people
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January 2024 by KERRY JULIAN
Quick response. Reasonable rates. Communication was good when needed.
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January 2024 by jay klein
Dustin is super helpful and outstanding. Everything I've gone to Firestone I've never left unsatisfied. He is friendly and explains everything in detail and never misses a beat. If I could give him a 12 of 10 I would definitely do that. He converses with you and makes you feel welcome every time I'm there. Keep up the good work!!!
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January 2024 by Sean Henneberry
The service itself is usually affordable and done right. However, Dale is always a hassle to deal with. I made a reservation online and called to confirm it and he told me “online doesn’t know my schedule so we’ll have to do it a different day.” Which would have been fine if he hadn’t been rude the entire conversation. Every interaction with him over the years has been like this. Except for the time he was super nice when trying to sell me tires last time I got an oil change.
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January 2024 by Chris Jagodzinski
They always take care of me when I bring them one of our vehicles. I'm confident in the work being completed correctly and on time. My only wish is that the online system for scheduling appointments would actually work. It's easier to call and then you know you are on the schedule.
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December 2023 by Fern C
I've been with Firestone 14 years in Janesville,and over 20 years with Firestone in Milwaukee! I've always been treated like I was their only customer, in both cities!! The fact that I have a charge card makes getting my car problems taken care of right away--I don't have to worry about where I'm going to get the cash from to pay the bill! Wonderful employees -great mechanics-and always a smile when I come in the door! Also I'm greeted by by name! Thank you! Fern Cupertino
