-
August 2024 by Mr Basic
I had the pleasure of dealing with Justin in buying my 2018 Audi s5. I didn't expect him to be as patient as he was with me. He took the time to make sure I understood everything and what I was signing so I wouldn't have questions later. He told me that I could contact him in the future to discuss any concerns I had, but I'm 4 months in and I haven't had any problems at all. I would recommend cool car guys to anyone looking for a used car for great prices and great customer service.
-
August 2024 by mayeko bua
cool car guys is a good place to buy your ride good car anyway go check them out in Janesville Wisconsin
-
August 2024 by Caleb Raddatz
Justin at Cool Car Guys was super awesome
-
August 2024 by Kate delong
Justin and Rick are amazing they worked with me and helped me out alot! Would 100% recommend!
-
August 2024 by Jil Raisbeck
Justin went above and beyond to make my car buying process smooth as possible. He took the time to explain things to me and was very professional about it . If your looking for a vehicle go and check out Cool Car Guys AWESOME PLACE !!
-
August 2024 by Ashley Arellano
Was the best experience for a first time having to finance a car and very helpfully Will highly recommend cool car guys
-
July 2024 by Loco 300k
Customer service is incredible! Great place to get your car/truck they’re very friendly and will help you out with any questions you have. They’re able to communicate with you over text fast and very on point. Thanks cool guys for everything you have done for us . 5 stars highly recommend!!! If you need a car go see these guys!!! Won’t regret it! ??
-
July 2024 by Terrill Wallace
I just got a car fast and easy with no problems very friendly cone people very understanding
-
June 2024 by Johnny Roehl
Best car dealer ship in Wisconsin. Only place all buy a car from. Anything go's wrong they right there to help you fix it. They won't leave you hanging.Thanks cool guys for everything you have done for us. 5 stars highly recommend!!! If you need a car go see these guys!!!
-
June 2024 by Katie Brown
I drove in just to check it out and they got me into a new car that day! We have had no issues at all with the vehicle. Payments aren't that bad at all either. Another plus if anything happens to the vehicle they get you into a new one! They are super friendly and very helpful. If you're looking to get a new car or even trade yours in this is the place to go!
-
June 2024 by Amanda Preston
Went in knowing exactly what vehicle I wanted and did the application online before heading in. Justin and his team were absolutely awesome!! They were very upfront and honest about their vehicles and I was in and out with my new vehicle in less than an hour and a half!!! Definitely recommend these guys ?
-
May 2024 by Jairu R.L.
Customer service is incredible! Justin is the best, he made sure I was getting a great deal and was very professional! Would definitely recommend getting a car here!
-
May 2024 by Aleec23
They sure are charming when they sell you the car. Pray nothing goes wrong with it. Unless of course you have an extra car to drive for 3 weeks because that is how long they say it will take to fix it. I paid 15,000 for a car that I didn't even have for 6 months, and the radiator blew in it. It was a weekend and I had to go back to school and work in Milwaukee (I bought the car so didn't have to worry about car problems). I paid $550 out of pocket to fix it and it still wasn't running right). I had to take my mom's vehicle back to school.
On Monday my mother talked to Justin, and he seemed like he was going to be pretty helpful; he even had the car towed to the lot. That night Ricky told me it was going to be 3 weeks and I was upset. My mom talked to Justin again on Tuesday and he explained that the mechanic was out until Wednesday. On Thursday afternoon we hadn't heard anything, so my mom called and was told by Justin that him and the mechanic were staying late to diagnose it.
Friday comes and while explaining what we already were told it may be. He said it may be that or it may be another issue. He asked a few questions and was going to call back. Tried to call him back and was told Justin left for the day.
Here we are _ Saturday, Justin sure has a different attitude. Basically, called my mom a liar about what Ricky said on the phone the night before. (By the way Ricky is his brother). Tried to say that he explained to her what was going on with the car and he did no such thing. Literally said, he was going to go back and listen to the phone calls. In my job the customer is always right regardless. We don't fight with them like a child.
Argued that he was just trying to save her money because she had said nobody wanted to touch the sensor, we thought was bad. Then she stated she could have it done cheaper. Did I forget to mention. Of course nothing is covered under the warranty. Who argues with someone like that. Good thing it wasn't my boss I would have been fired. Then threw it up that he was covering the towing bill for having it brought there. HE OFFERED. Had he asked, we have AAA I could have worked it out, but he was in such a hurry to do nothing. Needless to say, I am glad I have my Mother and Uncle who will never let me get swindled by a smooth-talking salesman again. Lesson learned by buying a lemon. My car is getting fixed as I type this, and I will be bringing my mom's vehicle home tonight from Milwaukee. No help from the Not so Cool Car Guys or not so helpful Cool Car Guys again, unless, you want to tow it yourself, pay for it yourself, have an extra car to drive for up to 3 weeks, but they are trying to do you a favor . No nThank You Justin
-
May 2024 by Terry Elliott
My daughter bought a car from this place. They seemed to be sorta fair. They did help to get her a decent deal.
-
May 2024 by Jennilee Hamm
These guys exceeded my expectations, with my credit being very poor they fought for me to finance a 2017 chevy cruze which has everything i could ever want. They are not your average sleazy car salesmen! They very much do all they can to get you the car you want. Would definitley come here again !
