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February 2024 by Mike Reed
Friendly folks and a professional car battery install. I recommend them for all your battery needs.
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November 2023 by Ben Kitlica
Very helpful and personable staff.
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October 2023 by Polly Schauber
Josh in Janesville was helpful, friendly and professional. Tested and installed a new battery in under 30 mins and got us back on the road.AmazingThank you JoshThe SchaubersDenton MD
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September 2023 by Shelby Welchel
The young lady who helped us find 2 batteries for my Scooter was very nice, very sweet, and very helpful. And got me back on my scooter. Which me and My emotional support CAT Tiggie, who loves to ride on with me to the stores...... I'm now a customer 4~life!
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July 2023 by Erika Schultz
Had my online order ready for pickup the next day, staff made a reminder call to ensure I didn't forget to pickup my order, and friendly staff.
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June 2023 by Allan Newell
Had a CR2032 in a remote replaced here, and the total was $13.70. You can buy these for a little over a dollar online. What was worse was the employees attitude when I questioned the charge. Talking to the customer can make a big difference!
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June 2023 by Mike Smelcer
The button on my old key fob fell out, so I made an appointment for the very next day. The staff was super professional, and they got my new fob done in half the time they said it was gonna take. I would definitely recommend them to anyone looking for great quality service.
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March 2023 by Stephanie Goodman
I got a battery installed in November. Im only doing the review now because I thought maybe they would compensate me but that didn’t happen. The guy was installing my battery forgot to plug in power source first. My alarm started going haywire and windshield wipers were spraying and flapping back and forth, etc. Finally he says my car’s security system has locked him out. So he refunded my 200$ battery and I have to find ride home. 5 days later they say mobile mechanic has fixed it and they put a charged battery on because they think it’s alternator. Then tell me I can buy a new battery if I want. So much for refunding me for inconvenience. I get there my car won’t shift. He gives me a screwdriver to put in my shift lock. My car breaks down less than a mile away and it’s the first time I’ve seen the power system failure light. Im thinking maybe it is alternator. Pay 600$ to a mechanic to replace that and numerous fuses! Including alternator fuse. I had no radio, no heat, still can’t shift normally to this day! Most terrible experience ever! I was told they would fix everything at their cost but all they did was unlock my security system and shoo me away with a screwdriver and a million new problems I never had before. I know it was the battery that was bad because it was emitting a sulfur smell. So days of headache and no car, 600$ and still can’t shift my car normally! Never again.
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December 2022 by Jessica L.
our minivan battery was failing, stopped in to get a new battery so we would make the drive home (another 5 hours). they told us they wouldnt fix it because we "had too many kids". I feel thats the exact reason we need a new battery, we dont want to get stuck on the interstate with a dead battery. very disappointed
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December 2022 by Lazerus Pit
I had a situation pop up out of the blue and last minute. Thankfully everybody there was extremely helpful and knowledgeable to get me going right away. Josh made sure everything was properly taken care of before I left (despite the frigid temperature and wind). Highly recommend!
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November 2022 by Backyard Bouncers
Came in because I ordered a battery for our F250. I initially ordered it online, but decided to do the payment when battery gets picked up. The invoice online mentioned additional $10 for core, so I thought I’ll just bring my old battery to the store, so I don’t get charged the extra $10 (ie. autozone, o Reilly, advance auto will charge you an extra until you bring the core back, then you get refunded)Got to the store, when I was paying, I noticed the bill still has the extra $10. So I asked the employee why so since I already brought in my old battery, he said if you’re not satisfied with it, we can just Cancell the transaction. Told him I’m trying to make sense of the charge, but all he said again was that he can cancel the transaction and that he’s been selling batteries for a long time. What kind of explanation is that? So you’ve been in this business for a while, that’s why I shouldn’t question you?What kind of service is this? Our company have used yours multiple times, never have I been treated like I’m not supposed to ask why??? If you can’t handle customers asking specifics about charges you are charging them, maybe you should not be there. This was a very disappointing experience! If I can only put half a star or no star, I would have with this transaction.
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November 2022 by Backyard B.
Came in because I ordered a battery for our F250. I initially ordered it online, but decided to do the payment when battery gets picked up. The invoice online mentioned additional $10 for core, so I thought I'll just bring my old battery to the store, so I don't get charged the extra $10 (ie. autozone, o Reilly, advance auto will charge you an extra until you bring the core back, then you get refunded)Got to the store, when I was paying, I noticed the bill still has the extra $10. So I asked the employee why so since I already brought in my old battery, he said if you're not satisfied with it, we can just Cancell the transaction. Told him I'm trying to make sense of the charge, but all he said again was that he can cancel the transaction and that he's been selling batteries for a long time. What kind of explanation is that? So you've been in this business for a while, that's why I shouldn't question you?What kind of service is this? Our company have used yours multiple times, never have I been treated like I'm not supposed to ask why??? If you can't handle customers asking specifics about charges you are charging them, maybe you should not be there. This was a very disappointing experience! If I can only put half a star or no star, I would have with this transaction.
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September 2022 by CJ Rogers
Charlie was the most helpful employee I've encountered at any retail environment in a long time. Helpful, courteous, efficient and valued my business. Transaction was quick along with suggestions of other offerings that would help me in the future.
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August 2022 by Franklin P.
Every once in awhile, an employee needs to be recognized for the "getter done" attitude and approach to that with a steady calm knowledgeable know how......this week I give kudos to Victoria of Battery Plus in Janesville Wisconsin. In less than an hour, I had a battery replaced........and it was busy. She not only replaced the battery in record time, replaced two key fab batteries, helped with a camera battery and hauled out about 5 new golf cart batteries and managed to wheel out the old batteries across the parking lot, she did it with a smile and a helpful attitude. How could I not give her 5 stars! Just for the record.....Battery Plus stands by its 36 mo battery warranty. Thank you.
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July 2022 by Andrea Heath
You can have the exact same experience by going to Walmart next time I will pay less and just go to Walmart. The guy would not help install the two batteries in my dads electric wheel chair. I just brought the base with and the store was empty unreal I thought that was his job.
