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July 2024 by Jane Schwanke
I’d like to give a big shout out to Kelly at the photo counter. She is ALWAYS pleasant and helpful and kind. I can see her smile despite the mask she wears to keep healthy. I hope management recognizes the gem this store has in Kelly!
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July 2024 by Lefty8 M
BEEN A LONG TIME WALGREENS 30 year Customer they were the absolute best in the business WHAT happened? Long lines rude unfriendly staff they all need a class in customer service complete incompetence it truly seems to be the norm at all Walgreens I moved over from the Woodbury location thinking smaller city no change Secondly when it comes to medications the need for them and to get the orders right you can very rarely get a live person on the line no wonder why so many Walgreens are closing their doors
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June 2024 by Debbie Leverty
Kelly photo specialist did a fantastic job with helping us with making a poster board for his grad party. I hv to say Kelly was multi tasking as all other clerks were kept walking away from for desk. Kelly is a very pleasant person and cares for all customers.
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May 2024 by Brenda Goaley
Walgreens did not give us the correct QTY for a prescription today. Long story short, this is one of the many issues I’ve had with this specific location.
I’ve been on hold for an hour, still no answer. I would avoid sending your prescriptions here if at all possible. They kept picking up the phone and putting me back on hold.
Pharmacist never does consults or goes over medications and look, even the window is closed during business hours.
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April 2024 by Tim Hein
Pharmacy Never answers phone calls (on hold for over 50 min still no one can pick up the phone) customer service has something to be desired
You may want to start to use a different pharmacy
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February 2024 by Cascade Amore Nirvana
The pharmacy has been making a big turn around this year and it shows. The staff is more knowledgeable and my prescriptions have been ready on time lately. They really do deal with alot so even though things aren't perfect I am giving them a five star to show how much I appreciate their efforts even when it's not easy. Keep up the positiveness everyone! You are doing great!
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February 2024 by Vicki H
I had a HUGE debacle trying to get my husband's insulin from another Walgreen's location and was told by one of their pharmacy techs to "call around to other Walgreen's stores to see if they have what you need". I called this store and was assured that they had the necessary amount in stock and stated that I could pick it up after 10 a.m. the next morning. When I arrived a pharmacy tech casually told me that they DIDN"T have the insulin and was very dismissive when I relayed the interaction I had with the pharmacy tech the previous afternoon. After reminding him that insulin is a "life or death" drug and asking him where I should obtain it, he stated the SAME thing (almost verbatim) as the first pharmacy tech ("you can call around to other Walgreen's stores to see if they have what you need"). When asked if they could check in their system what Walgreen's stores might have the insulin, he said he couldn't do that.I was livid after not experiencing ANY compassion, empathy or even basic customer service. The whole time this conversation was taking place the pharmacist was within earshot and refused to interact with me or even raise his head from what he was doing.After over 20 years of having Walgreen's as our health partners for pharmacy services as well as other business interactions, our family has switched to another pharmacy and couldn't be happier to be treated like human beings and with superior customer service with every interaction.
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February 2024 by Nicole Kreider
Their customer service at the photo center was great! I printed some signs for my wedding & there was one with just a slight mistake. Kelly was very helpful and was happy to reprint the one sign to make it right! I’m very pleased with how they turned out & will definitely continue to print signs/photos from here!
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January 2024 by Melanee McCullen
Was calling to find out when I could pick up my prescription. Need to get it before the new year due to insurance change. Was on hold for 30 minutes, started off with 1 caller ahead of me then for the next 22 minutes have no idea if I was next because it didn’t give me updates, just kept me on hold with no one answering. Never did have anyone answer. Really happy to be switching to another insurance company. Don’t have to use Walgreens anymore. Plus don’t have to wait 2-3 days for the prescription to get filled.
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December 2023 by Ben Wallace
This place is a mess. It's completely random whether or not the drive-thru will be open. It also seems like it's completely random as to whether or not they feel like filling your prescription that day. Some of the people that work there are very friendly, but I've had some pretty rude interactions as well.Honestly just don't use this Walgreens if you don't absolutely have to.
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December 2023 by 2112LEXX
The people have been great, however the process of filling scripts seems to be broken. Out of the last 10 times I used this RX location there has been real problems. I don’t want to make a change, but this is getting out of control. The team can’t seem to catch up with the demand.
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October 2023 by Timothy Cade
The worst pharmacy I've ever dealt with in 44 years of living. Nothing ever in stock, rude pharmacists. Phone system never works.
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September 2023 by Cindy S.
It really stinks to have to give these guys even one star. I just cannot believe how snippy and rude the pharmacy staff can be. The latest event was a prescription that had been sitting there "in progress" for 2 weeks. I finally decide to go in and pick up other things and ask about it and get a rude response of "we are backed up with more than 650 prescriptions right now and can't get to all of them."There have been other times the app says the prescriptions are ready or will be ready at a certain time and you go to pick them up and get snipped at that they are not ready yet.Hudson isn't the only Walgreen's like this either. Got sick last winter and a physician called in a prescription to the 24-hour pharmacy in Woodbury so I could start taking the med ASAP. Took a few hours to get over to Woodbury and then at the drive-thru window get snipped at by an older lady about how "I'm the only one here and you're lucky I even showed up tonight." She told me to leave and come back up to the drive-thru window in a couple of hours to see if it was ready.They have been given too many chances to get their act together but now it is time to stop going there for anything, not just prescriptions. Good riddance!!!
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August 2023 by Eric Spencer
Can you have negative stars? Prescriptions are never ready when they say they will be. Doesn't matter if you call ahead they always, always, say it will be 15 to 20 mins. If not so frustrating it would be laughable. Moving everything to another pharmacy.
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August 2023 by Steve McDonald
Unhelpful, short and rude
