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“Kenny and Stephanie absolutely made my week after an AWFUL experience with Asurion insurance. They got me connected, went above and beyond and made sure I didn't lose all of the pics of my 3yo boy. 10 out of 5 stars!”
“I stopped in after making an appointment at the wrong location and I was welcomed by a very friendly and professional associate. She even went out of her way to set up things on my new phone that saved me a lot of time! Thank you so much!!! Customer service isn't what it used to be and you've restored some of my faith in the individuals in the customer service industry!”
“Omar is amazing and he really took the time to help me get my issues resolved without trying to scam me into buying a new phone like the lazy long fingernails lady at the Boost on Main St. I will forever go to this location from now on and hopefully Omar is always here. He deserves a raise! DO NOT GO TO MAIN ST. LOCATION”
“Scott Canovan was amazing. He listened and helped me. I will continue to stay in Greenbay for my cellcom. Sorry Manitowoc, you were not helpful enough. Once again out of town for service.”
“Jayme is AMAZING. I was hesitant to switch phones. she made it a breeze! very knowledgable, friendly and made it all good for an older person to change! She deserves a raise?”
“Great company and outstanding service! These guys set me up with exactly what I wanted and made it easy. Then a lady came in and offered a piece of Candy. If you’re looking for cable or internet visit these guys/ladies they will take care of you!”
“I worked with Ben at this Verizon store. He remembered me from 2+ years ago. He was friendly, and attentive. He even stayed late to make sure my data transferred. I had a lot of data and it took quite a while to transfer to my new phone. He was very personable. I didn't feel like I was talking to a robot while waiting for the data to transfer. He is the reason I drive 45 minutes to go to this store instead of the store 15 minutes from my house.”
“I have been very pleased with this store. What I like is if they don't have an answer to the problem they call their tech support. Or they asked for help from other employees. The manager is very knowledgeable as well. I recommend this store.”
“Went in to turn on a new phone I purchased and it took literally 5 minutes to add the service. Super fast and didn't have to wait on the phone for an hour. The boost employees were also helpful and friendly probably the best experience I've had in a boost store.”
“Been with Cellcom for years and years. Amazing staff for they are so patient and talkative. Its nice to visit even if im blowing money on a phone or repairs lol. Amazing service too anywhere i go.”
“The associates were very helpful in getting my wife and I set up with new phones and explaining how the new phones would work and reminding us that if we had any questions at all that we can certainly get back to them”
“The reason for my visit was because I was having issues with my service. Madison promptly greeted me at the door and not only took care of my service issues, but she also managed to lower my bill and put my family on a better plan. If I could give her and the team ten stars I would!”
“Kelsey at the Verizon store on Lineville Rd in Green Bay was AMAZING! Her 12 years of experience with phone services and customers was evident. She saved our entire family money on our plan and helped us update our devices. I would come back any time k owing she was going to be there!”
“I had a great experience when I stopped in to switch my plan and get a new phone the other night. The two guys that were working were very friendly and knowledgeable, they helped me find the perfect phone, took the time to transfer over my apps and all that jazz, and even adhered the liquid screen protector because I was worried about messing it up at home. Overall I had a great experience and would recommend stopping in if you are looking for a new phone.”
“The staff is very friendly, Cellcom will always be there to help you with your questions and issues related to your cellphone service. They don't help with Facebook related stuff usually but I don't blame them, they are not affiliated with Facebook so why should they? Wait times can vary and I wouldn't walk in thinking your gonna get out in less than 30 minutes or so, they are very thorough.”
“I recently switched from an android to Apple. Tony was amazing. He spent time walking me through what I needed to know and was extremely knowledgeable. He clearly provided all of the options to make sure I was on the right plan. Awesome service. The location was far less busy than other locations so the wait time was brief. Thank You Tony!!”
“Candice, at the Green Bay east side store (E. Mason) was so amazing! I'm a brand new customer, and I went into the store with my phone, computer and internet device, thinking someone had hacked my internet b/c it kept saying on the device No sim card. I tried to insert it a couple times and thought I had it, but Candice fixed it and showed me the problem. Then we went into the T-Mobile app on my phone to add internet and she showed me where it is on my computer, too. I kept telling her how easy it was with her help and how great she was, and she would say, "Thanks, friend. I'm glad you are happy," and things like that. She called me 'friend' which I think is really great and made me feel really included and welcomed into the T-Mobile family. Such a great experience! So far, so good, TM! Love Candice and love you guys! :) THANK YOU!!! Brenda L.”
“Andre & Xavier were extremely helpful & knowledgeable. I just switched to T-Moby & it was the most positive experience I've had at any mobile service store.”
“Amazing team!!! As soon as i walked in Nelsie greeted me with a smile and made me feel very welcomed. Very informative, helpful, and great deals.Costumer service is a 100%”
“The store is great and they have great staff… please make sure when set up new accounts or transferring from another carrier that all online accounts are set up correctly at the store with staff…. So every is done at store including the streaming services…. Everything…. Getting done at home and through online is a pain and delays it even more …. 5 months later …. As a whole I do recommend the service.”
“The guy was very help on getting me a phone but not when it came to people stealing my phones and changing and deleting my passwords and accounts or trying to find the phone! Just told me to call 611 when they told me to go to the store!”
“Brayden was extremely kind and helpful! He navigated between three different customers, including myself, very efficiently, effectively, and quick. Give Brayden a raise/bonus, he definitely deserves it!”
“Dropped my phone off Monday afternoon, screen was not responding, they had it fixed by the next day. Great service, would definitely recommend! Desperately needed my phone for my business & they got it done in less than a day, couldn’t be happier.”
10AM - 8PM
2394 Costco Wy, Bellevue
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“I have had a Samsung S10 5g for approximately 6 years and it has been a wonderful phone. Knowing my phone was getting older, I have been talking about updating the phone for the last 2 years or so. From past experience, I dreaded updating the phone, equating it to going to the dentist for major work. I decided it was finally time so I went to this store and received excellent customer service from Chad. I was in and out of the store in approximately 1 hour with my Samsung S24+ in hand. Each screen on my new phone looks just like my old phone. Highly recommend this store. Thank you Chad!”
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“Highly recommend the place for service on your phone. I spent two full days with us cellular and apple, and they told me I was out of luck. I called smart tech and he fixed all my problems… Smart, kind, honest, fast.”