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July 2024 by Abigail Thomas
I hate coming to this Kwik Trip because the customer service is lacking. Employees will close down their register when I'm coming up, push my food aggressively across the corner back to me, and never any "hello" or "good morning" when I check out. I think out of all my trips this year so far I have had one helpful employee who was very kind and polite about getting me a container of mash potatoes. If I was being rude or demanding than I could understand the rude customer service. However, I've never been rude towards these employees, they always have this attitude every time I go.
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December 2023 by Pickle Rick
Coming from Madison, I have experienced many types of customer service from people whom are friendly to people that you wouldn't be around. I have been in this particular Kwik Trip twice and will never be returning to this one ever again.On both occasions that I have been in here, not only have I been met with a rude employee but she would go out of her way to make it know that I was not welcome. I tried striking up a general conversation as it was not busy and thought it would be nice for to break the monotony of a night shift position. Hailee was not only rude, but down right disrespectful.At first she discussed her dismay of being on that shift, then she proceeded to disrespect other employees, openly. After telling her that I'm not going to talk about someone I don't know about, she became visibly upset and told me to, "Hurry up and leave." I have never heard that from someone who represents a business in my life.On the second occasion, she happened to be there again. She must have a list of people she doesn't like because not only was I not greeted, not a word was said. She scanned my items and didn't even acknowledge my presence.Stay the hell away from this place.
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October 2023 by Michelle Bremer
Nice location and nice people
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August 2023 by Brian Knops
Great store always neat clean and organized.
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August 2023 by Greg
Typical
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May 2023 by Tommy Wolker
Never have I felt so well-taken-care-of! "Sarah" had a lot of patience when I needed to find several grocery items!
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January 2023 by Brian Knopps
Great store always neat clean and organized.
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December 2022 by Matt Seidner
All flavorered milk products are now genetically modified. This and the removal of top tier gasoline means that they are starting to serve money and Satan not God and love. Know them by their fruits.
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December 2022 by Mitch Patri
Pumps available when I arrived, transaction went smoothly.
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July 2022 by Melissa Buelow
Thank you to the nice worker who saw me make a coffee and came to carry it as i was on crutches! Means the world to me! Getting in the store was a hassle as the doors are not automatic.
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March 2022 by Kyle Kienitz
Shout out to Erin, The assistant store leader at the Hortonville location for spending a half hour or more trying to decipher the numbers on my soggy lottery ticket to get me my $50. That's customer service if I ever seen it.
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February 2022 by Susan K
Entry into the car wash is not truck friendly, it's too sharp of a turn with poor snow plowing job. I struggled to get my f150 centered enough to enter the car wash. If you have a bigger rig find somewhere else to a car wash.
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January 2022 by Bry K
So great. love
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December 2021 by Chloe Meating
Everything is good except the paper straws how the hell an I going to drink a smoothie if my straw is melting
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October 2021 by Shelly Avery
Very clean store.
