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October 2024 by Edyn Ashauer
Lyric and Dr. Logan are truly amazing! They got my baby kittens in right away and made the whole process so simple. I felt completely comfortable leaving them in their care. Dr. Logan answered all of my questions thoroughly and offered opportunity for more without rushing or making me feel like an inconvenience, as I have experienced at other places. Lyric is an amazing tech! She is very personable and proficient in her work! Needless to say, I have never had a bad experience here. The facility is always clean and the staff is so kind. I have taken both my dogs and my cats here and will continue to do so.
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September 2024 by Dyanne Ramirez
In general from our most recent encounters: Poor healthcare for our pets at the Hortonville office, Care at this place has been declining over past year, used to have knowledgeable good providers who cared for our family pets. Sad to see how it has recently went downhill. We have changed to new vet clinic.
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August 2024 by T Smith
Always so helpful and kind
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August 2024 by Matt Schober
Wonderful staff. Very knowledgeable, kind, and compassionate.
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July 2024 by Angelica Brefczynski
We love Heritage Animal Hospital! The team is always so friendly and knowledgeable at both Hortonville and Greenville. They always answer my questions even the tiniest ones. They are usually able to get our pets in quickly for sick visits. One of our pets had a chronic illness that required multiple visits. The doctor helped us get an appt. with the University of WI a few days after her diagnosis whereas when I called on my own they scheduled her for a few weeks out. I appreciate the doctor advocating for our pet. The team did a great job with her follow-up care.
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June 2024 by Sarah Longoria
We are new to Hertiage with our German Shepard puppy. Our pup Rambo loves being spoiled with attention from all the girls there, and Dr. Logan is awesome! He's very knowledgeable about his breed!
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May 2024 by Jackie Lee
The entire team is so kind and caring! Extremely proactive in calling me with assistance, support and answering my questions. My little Bonnie whose body was shutting down had a gentle caring euthanasia this morning. The team was so supportive. God Bless you all!?
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April 2024 by Elizabeth Shide
Establishment was very clean. Staff was very friendly and thorough.
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March 2024 by Hillcrest Family Dental
Heritage Animal Hospital has the best veterinarians anyone could ever ask for. They pay attention to detail and have been amazing with my pets. My dogs and cats have needed very difficult surgeries that would have costed thousands more at a specialty clinic, and their vets performed them with fantastic results. They have added years to our pet’s lives and more importantly brought a better quality of life to them, which in turn has brought a better quality of life to me and my family. Thank you Heritage!
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December 2023 by Justin Stanelle
This vet clinic was incredibly helpful! My cat had bloody urine and they were able to see him within 24 hours! Everybody from the receptionists to the vet was very friendly and helpful. The vet was very knowledgeable and patient while answering all of my questions. They explained everything to me very thoroughly, including the pricing. I live in the Fox Valley so it was a drive to get there, but it was well worth the drive! I am very thankful to everybody that works there and helped Bubba yesterday! Thank you. <3
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December 2023 by Jim Knuth
Staff actively trying to help has become a rarity... But it still happens here and I love it!
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October 2023 by Daisy Chain
It seems that service has deteriated substantially. I have typically had nothing but excellent service, which is why its a 3 star review. However, the last 2 appointments were EXTREMELY, subpar. In NO way did i feel like my animals received the level of care to justify an office charge! I absolutely have no issue paying, but when I go in for a routine exam expecting at least a basic level of care and experience less than a once over for the 1st appt w one pup. And 30 days later, the 2nd pup's care consisted of 'lets do shots first and THEN we'll do the exam'...knowing full well tht pup is reactive with trust issues. Mind you, they have seen these dogs since they were 8 weeks old. I believe they forgot basic animal husbandry 101. Disappointed ?!
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September 2023 by Jane Laubenstein
We just moved to Appleton and when our Yorkerpoo, Maggie Mae, got sick they help us make the right choice of care for her. Even though we had to let her go, Heritage was supportive and caring. We recommend this clinic and when it it’s time to get a new puppy, they will be the veterinary care choice for us.
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May 2023 by mika Scherer
Very down 2 earth didn't feed us a line of bs things we didn't need have us fair and upfront prices and expectations 100% will be taking the rest of my fur babies there
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April 2023 by Sevi Claire
Don't bring diabetic animals here. My cat was diagnosed with diabetes and with a feeding schedule I created to his needs, he is now in remission. I listened to this clinic and started insulin after a month of said diet change. Without them so much as testing his levels the day of his prescription. When asked why, they said it would be an extra charge, and they were sure his levels were the same. After 3 days of the prescribed dose at the times stated on the insulin, my first at home test on him showed SEVERELY low levels of 80 and lower. This was immediately after an already injected dose. I had to stay up all night getting his levels back up and fixing the mess they made out of negligence. Had I not done this, my boy could have died, and I'm lucky I caught it when I did. His diet change fixed all the issues he was having with consistent levels. I'm sure this is a good clinic in some areas, but not diabetic pets.
