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“I am so glad John is back at the Mayville location! Between him and Tracy in Mortgage Dept, is why I bank with Horicon Bank. Customer service is all any physical business has to separate themselves from each other and other online businesses. When customer service is lost, so is my business Keep up the great work! .”
“Good large credit union with a few drive through lanes and plenty of parking. Clean inside. The teller I dealt with was super friendly. And they have a self service change counting machine for CU members.”
“Great bank all around! Old fashioned, one-horse bank that doesn't report to credit bureaus, has fees if you don't keep at least $100 in (each) account, and requires that you receive paper statements whether you want them or not. They may not "be hip," (you can't add your debit card to Android Pay, Samsung Pay, or Apple Pay) but they make up for that with awesome, personal service, and they know regular members by name. If you're local, it's worth banking here! Interest rates are a bit above the average, but they'll give you a house loan or car loan with even less than perfect credit (you're not your credit score). They DO NOT USE LIVE BANKING like Landmark CU!”
“Everyone at Horicon Bank in Neosho is amazing. They are very helpful and courteous. My two yellow labs "LOVE" going through the drive-thru to get treats !”
“My debt account was hacked and I was having multiple debts taken from my account within minutes.. I went to my local branch, (Iron Ridge) and Susie and John were WONDERFUL. Susie went over and beyond to help solve my problem.I give this branch a ☆☆☆☆☆+ for there knowledge, compassion and prompt service....”
“Customer Service is excellent, but as others have echoed in past reviews, there is fees for just about everything. Also drive thru hours open at 8:30 am, not 8 am.”
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“What an amazing branch within an amazing bank. The employees truly care about their customers and welcome you with a warm smile. They are always willing to do what they can for their customers and their community. LOVE THIS BANK!”