“As much as I would love to give these guys 5 stars, I just cannot. The lack of communication in this process made this incredibly frustrating. They failed to tell me they had actually scheduled my car's appointment even though they said they would coordinate that part with me, which I didn't know until I missed the appointment. Ultimately, it took another 2 months to get my car on their schedule. Now the day I go to drop my car off and pickup the loaner is even more fun. The loaner car had been dropped off that morning after being in a "hit and run". Jim's Auto Body employee informs me its completely drivable, which is was. Then I get in the car and it reeks of cigarette smoke and the "service fuel filter" light is on. Now lets fast forward to the day I'm supposed to pick it up. Not only did they not call me, I called them to find out that it will not be ready for another 2 days. Again, the day it's supposed to be ready, I'm the one calling them only to find out it needs another 2 days before it's ready. Now the day comes for the third time, is my car ready? Oh would you know, it'll be ready just before 5pm on closing at Friday. Which inevitably means I cannot pickup my car until the following Monday. Here we go! Lets pickup the car, finally! It's done when I get there! It obviously smells very chemically due to having fresh paint, ok I get that. They left their dust and whatever mess it may be for my cleaning detail, thanks. The best part? I went to fill up the gas tank and had to the pry the cover open because it was taped shut still from being painted. Does it look better then it did when I dropped it off? Yes. Annnd don't forget the fun 3% fee when you pay with credit card, which adds up rather quickly when you have a lot of work done! Thanks guys. Just work on your COMMUNICATIONS!!!!!!”
“WE WILL ONLY EVER USE BUTCH’S!!!
Grant was AMAZING! He was wonderful to work with! Grant kept me very informed on everything along the way and kept in constant contact with me through the entire process. My daughter’s car was ran in to and was inoperable. They did an AWESOME job! We have used Butch’s 3 times in the past as well when Deer have hit my husband’s cars. We have always had exceptional experiences at Butch's!!! Butch’s is the ONLY one we will ever take our vehicles to! HIGHLY RECOMMEND!!!”
“Tom, Dom and Rob took very good care of us! We had a tight deadline and they made some magic happen and got it done. Great service, got us a smoking deal on the X3 and were great at communicating along the way. Tom did a stellar job of making sure I knew the machine inside and out. So far, I am absolutely thankful this is the machine we bought!”
8AM - 5PM
N 6830 North Island View Road, Watertown“Chris is an amazing person just like his father down to earth a pleasure to talk to and friendly as can be even though I couldn't find the Lincoln Mark III parts I was looking for it was fun just to go out and talk with him!”
8AM - 5PM
High Rd, Watertown“Although I didn't need repairs, they were more than happy to help me with getting a battery for my truck, and they were the cheapest I could find for that brand of battery. And the guy I dealt with was very nice and very pleasant.
And they must be doing something right, cause they had alot of vehicles there waiting to be worked on.
When I'm in need if a mechanic, they will definitely be getting a call.”
“My family and I were in desperate need of some parts. I made the call to dependable auto. The best call I ever made. KIM answered my call and totally took care of me. ? percent. I've bought parts from other places before and the other places are hacks compared to dependable auto. Dependable auto takes pride in there work and it really shows. I will definitely buy all my parts from them from now on.
When you call KIM is the best and will lead you in the right direction
Thanks again KIM !!!”
“Bought wipers & they installed ALL 3, THEY ASKED ME IF I wanted them to install them. Of course I said yes! Kind & funny ppl. I love going there. PPL... THERE IS AN O"REILLY'S IN Jefferson! No need to drive to Fort or anywhere else!!! They are also very helpful & knowledgable too! O'Reilly's gets FIVE STARS from me!?T. McWilliamsJefferson, WI.”
7:30AM - 9PM
405 Wright Rd, Johnson Creek“I went to Autozone to see if I had a bad battery or Alternator. Austin was very helpful and willing to check this out for me. After some testing, it was determined that the battery was bad. They had a battery for me and Austin said that he would replace it for me. He did an excellent job and I was very grateful of his service. Thanks Austin!!”
9AM - 5PM
1250 WI-59, Palmyra“Stopped by Willson’s today. They are under new management and I could tell. CJ at the counter was so helpful, very knowledgeable, and such a nice guy. Chris, the new owner, was very welcoming and excited to talk about so many plans. Stop by and check them out.”
7:30AM - 6PM
415 S Main St, Jefferson“Guys was very helpful, I blew a water line on my truck and after trying to get everything together from several other auto parts stores they had everything I needed at one store, theirs. Thank you very much.”
“Ordered a New Dark Horse Enclosed trailer for our Business . Everyone was amazing , trailer working great for us ! Thanks Again for all your Help ! Steve WW Custom Taxidermy & Hunts LLC”