-
March 2024 by Marsha Pickl
Nice people. They help me find anything I need.
-
February 2024 by Paul Engstrom
I've had some issues with a snowblower purchased from here not default of the staff but they were extremely helpful each time I had to bring it in. The attitude and helpfulness of the staff was awesome. Especially Currie who went above and beyond to make sure my problem was fixed.
-
January 2024 by Joseph
Had a most exceptional customer experience with Collin and Jax! Was looking for a unique sized part and they were able to effectively locate it and cut to exact size. Keep up the incredible positivity and dedication!
-
December 2023 by Fibroman
Have what you need in a pinch. Just cost you a little more $$
-
December 2023 by Randy Rick
Great local place had things I didn't think they would have I bought a Combo Drill there!
-
August 2023 by M Mokhtari
I had a great experience with this store. The manager, ANDY is a very nice person. We needed a last minute rental delivery from them and he helped us and made it worked out.
-
August 2023 by Allan Nadboralski
I have never been to a better hardware store. The employees are amazing and the owners are often on site. In today's changing world this place is amazing.
-
August 2023 by Angela Brzeczkowski
Options options options... they're always willing to discuss your needs (or what you think you need)
-
August 2023 by john s.
What a joke, I go in to buy some nuts and bolts, I get to the registers and there's a manger and a teenage girl behind the registers. The manager is having a conversation with a man about a pool of some kind -- he say to her that she owes him $14 for the pool and she replyies that she doesn't because she won the pool. This goes on for a long time. Meanwhile, the teenage girl is chatting with a friend after her purchase - long conversation, even after the "customer" leaves the register and heads out the door -- stopping halfway so they can chat some more. Forget about helping me, your personal conversations are obviously more important. I think they perceive themselves to be a cute little local hardware store and are supposed to act like it, carrying on lengthy personal conversations at the expense of people who just want to take advantage of being able to get in and out of a store quickly. Home Depot would have been quicker.
-
July 2023 by Turner Dittrich
Love this place, they have everything and very well located. Only one suggestion, make sure you hire competent workers. 70% of the time I have a smart worker to talk about with my necessity that I have, but the other 30% of the workers who you had working there are very incompetent and do not know anything. Absolutely love this store but be wise in who you hire. Thanks so much.
-
June 2023 by Andre d
Came in for a bolt for my lawnmower. Max immediately asked if I needed help and found the bolt I needed off of my sample. I didn’t have to do anything. Absolutely awesome customer service!!! Max was a great help and took his time to find it for me even though it was only a $2 part!
-
June 2023 by Samantha Cook
I stopped in today and had the absolute best experience. Not only was the selection of flowers and outdoor garden absolutely outstanding, but the interactions I’ve had with every single employee were above and beyond! I can’t reiterate enough, absolute best experience! Can’t wait to enjoy my beautiful flowers and shopping haul!
-
June 2023 by Carol Norris
Great customer service by Don and Al . They came up with a solution for a furniture hardware problem I was having. Very helpful!
-
March 2023 by Dan K
So nice to have in town, and essential for a DIYer with evening or weekend projects. I can't think of a single visit where I wasn't able to find everything I needed. They'll have what you need, usually the only challenge is finding it. Service is always good and friendly.
-
February 2023 by Linda O.
Wonderful customer service - staff helps customers find things and is very courteous. Yes, I highly recommend Biebel's True Value
