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November 2023 by Dan Keenan
I recently moved to Lake Country and got a flat tire the same day I was to leave for the East Coast. I checked with a few other auto repair shops in the area, all of which would not be able to help me on the spot. I took it to Silver Lake Auto and they were able to order a matching tire and have it on my car within two hours.I have since taken all my cars there for repair and maintenance and continue to receive quality work and inspections. The homemade cookies are good too!
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October 2023 by Michael Waugh
The experience I had at Silver Lake Auto was the best auto repair experience I have ever had. As a new person to the area, I was concerned of being taken advantage of when dealing with auto repair. The team at Silver Lake treated me like family and with integrity at each step of the repair process. I would highly recommend Silver Lake for auto service and repair.
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October 2023 by Chris Kohn
Awesome service as usual. Fixed my tire, oil change, new wiper blades, and they dropped me off at work and picked me up. Great run-down of all recommendations as well. Thank you so much. Highly recommend to anyone looking for service.Services: Tires
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September 2023 by Sarah Ziarek
I have nothing but wonderful things to say about my experience with Silver Lake Auto & Tires. They were knowledgeable and thorough. Scheduling an appointment was easy and I was able to get my vehicle in quickly. All work was completed to my satisfaction and staff was honest about what work should be done now, and which parts still had life left.
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September 2023 by James Taylor
Always a good experience, been with them probably 15 years although very pricey on vintage car labor. Adam and crew are very knowledgeable and personable. Would definitely recommend themService: Steering & suspension repair
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August 2023 by Johnny O
Needed a tire repair prior to long road trip. Taven and the team at Silver Lake helped me get back on the road. Cleanest auto repair center I've seen. Highly recommend and thanks John O HartlandService: Tires
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July 2023 by Peter Strucely
I recently had my engine rebuilt and replaced at Silver Lake Auto & Tire Centers, and I couldn't be happier with their service!The staff at Silver Lake Auto & Tire Centers was amazing. They were friendly, approachable, and genuinely cared about their customers.I must admit that there were challenges along the way, but the team at Silver Lake Auto & Tire Centers was quick to resolve them. Their dedication to ensuring customer satisfaction was evident, and they went above and beyond to make things right.The quality of their work is exceptional, and my engine is now running perfectly. I have full confidence in their expertise and skill.I wholeheartedly recommend Silver Lake Auto & Tire Centers to anyone in need of automotive services. Their outstanding service and customer-focused approach make them a standout choice. I'll definitely be returning for any future automotive needs.A big thank you to the team at Silver Lake Auto & Tire Centers for making my experience a positive one! Your friendly and professional service truly made a difference.
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July 2023 by Taylor Ojeda
Highly recommended place to take your vehicle. Fantastic customer service and knowledgeable technicians. One of the managers there I believe his name was “Taven” went above and beyond during my visit and helped me throughout the process there. Will be returning!Services: Tires
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July 2023 by Kayla Trepanier
Couldn’t have asked for a better experience. Silver Lake is the only place I’ll be going now- exceptional communication, friendly front office, fast service, customer service like no other…. And warm cookies. Highly recommend.
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July 2023 by Ben Fitzgerald
Silver Lake Auto is a great place to take your vehicles. My family has taken all of our cars there and always had great experiences. We also love the free cookies.Services: Tires
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July 2023 by Patrick Mischker
One of my employees went to Silver Lake Auto & Tire Center on 30620 County Rd VV, Hartland, WI 53029. Called and asked for a quote for an alignment on his 1966 El Camino was quoted $170.00 thought that was a touch high but it's about 1/4 mile from my shop. He got a call saying well since it's old now it will be $350.00. Grant it he already replaced everything in the front end, everything I mean Everything was brand new NO rust or seized parts to deal with. He also asked them to look at his shifter was quoted an additional $150.00. When he picked it up. The bill was over $720.00!!! They couldn't do anything thing with the shifter because it needed new bushing, but still charged him the money to look at it for the minute and a half. As for the alignment they said it was $350.00 more than the original $170.00. And the car still doesn't go down the road safe. Well lesson learned never ever take your vehicle to a shop that has to learn on your car, if they would have been honest up front and said we don't know how to do older cars FINE he would have taken it to a better equipped place. So take my advice and never trust a shop that is basically just a parts replacer.Service: Steering & suspension repair
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May 2023 by Canterbury Carriage
If I could give 90 stars to these people I would! They are the most thorough out of the entire country. I am a professional transport person and I've never seen detail work done like this in my entire life. Let alone they actually got it in when they said they would and got it out about a week earlier than they anticipated. They did a deep dive into my 2004 3500 diesel and found a gazillion problems that the dealership didn't when I bought it. They did a detailed report along with amazing picture. I will be chiseling away the work that needs to be done with these guys as much as possible. Super friendly customer service great mechanics and their tow guy was very knowledgeable. I definitely will be back. ❣️Services: Auto A/C recharge
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April 2023 by Becky Mueller
After taking my car to the dealer for first service check to find they only checked lights and did tire rotation taking over an hour to wait, Silver Lake also did oil change checked everything from front to back, detailed inside and watched floor mats and gave it a car wash! Excellent service and exceptional customer experience! Thanks you Jacob and everyone at Silver Lake!Service: Auto maintenance
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April 2023 by Tim M.
in order to post, I had to select 1 star, which is grossly over rating the service received. 6 months and 9k miles ago I had a full front and rear brake replacement done at Silver Lake in Hartland for a significant dollar amount. This past weekend experienced hard grinding on front driver side when braking. Issue found was missing caliper bolt, which (appreciated) was replaced. Diagnostic report also cited worn pads in rear, which again, were fully replaced by Silver Lake 6 months and 9k miles ago. Well under the Silver Lake warranty, I was questioned about driving style, a pathetic response to their own credibility and work performed. I was told driver side caliper bolt was replaced (will confirm later at home on my own), but the rear pads were completely unaddressed. Furthermore, when picking up vehicle, found that a hub cap piece to wheel was broken...with zero communication from staff. When I confronted them, the technician blamed Adam who blamed Taven. Such an incredible lack of professionalism and accountability, really very sad. PLEASE, PLEASE, PLEASE! DO NOT TAKE YOUR VEHICLE TO SILVER LAKE. You will be met with lies, deception and an untrustworthy experience. It is "silver" lake because they are light years away from being gold standard. Save yourself the money, time and frustration.
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February 2023 by John Grothe
Our service Advisor Adam Swanson went above and beyond to service us in a timely manner and stayed past closing hours on a Friday evening to ensure we were able to pick up our vehicle before the weekend closing! We were also appreciative of the full inspection review and analysis including picture and recommendations. Silver Lake found several service issues we needed to address that was missed by our previous auto repair provider. Glad we made a switch to a much more professional and thorough service provider. Overall pleasant experience championed by Adam!Services: Air & cabin filter replacement
