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July 2024 by Brooke work
Would love to give 5 stars but cannot. The store was clean, organized and had a nice flow. Most of the employees were pleasant however, the young man cashier was horrible. The guy started my transaction then, abruptly left when his relief showed up in the middle of my transaction. I had no idea if my credit card which I placed in card reader charged me or if I still needed to pay. I guess it was break time which is cool however, I was confused why he didn't finish the transaction since he was almost done...all I needed to do was pay. It was utter confusion when he left because the lady who took over had no idea where he left off. So, long story short I would go there again but that kid perhaps needs some customer service training.
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May 2024 by Katy Casey
Pharmacists think they know more than the doctors do
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May 2024 by Jake Heckel
This location and Walgreens in general is absolutely awful. I am type 1 diabetic and obviously need insulin to live and they have had a “shortage” of my life saving medication for over 2 weeks with no help whatsoever. I have called and visited many many times and I get the same run around every time. This last time, I was told to call at the end of the week. Well I called, and I have been on hold cycling through their hold music for 30 minutes two separate times. Finally got a hold of someone who stated my medication won’t go through for a few days even though it’s finally in stock. This isn’t a vitamin, this is medication I need to literally survive and they couldn’t care less. If we had any other pharmacy in Hartford, I would switch immediately. This is absolutely ridiculous.
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May 2024 by Pete O.
I saw the negative reviews, but my experience was much different. I was looking for an obscure product, which the Walgreen's website said they carried, but couldn't find it. A nice young lady asked to help, but when I told her the product she said that she'd never seen or heard of it - and that the area in the store where it would be was her's. The head pharmacist offered to help, but same result; available online for deliver in 3 days, but not in store. We're leaving tomorrow, so I'll have to find a different source. BUT - both women were very friendly and polite.
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April 2024 by Larry Kitzinger
The staff is professional and friendly. They treat customers well.
I've gone here for years.
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April 2024 by Caryl Beal
I don't even know where to start on how bad this has become.
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February 2024 by Andy Bolfert
Lady with the Karen haircut working the front of the pharmacy has a real lash out problem. She needs correcting or just get rid of her. Hope she isn't like that at home if she has children. Sending my prescription to another pharmacy.
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February 2024 by Mike Odell
This place is absolutely terrible!!! Never on time . I've gotten the wrong prescription and they call to let me know it was wrong.then the correct one is the wrong quantity.dont know if they can't read or if they can't count.i would not go in this store if they were giving things away for free!!!!
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February 2024 by Melanie Bartholf
Joining the chorus of folks complaining that this is the slowest pharmacy ever. Every time we pick up a Rx the wait is 30-45 minutes minimum. We will be moving our prescriptions to a different pharmacy well out of our way to avoid the painfully slow service that has unfortunately become the norm at this location.
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February 2024 by Josh Clark
The lady working at the pharmacy window today2/5/24 time 1:32 pm was extremely rude and disrespectful to the point that I refuse to support your business anymore And I’m sure I’m not the only one that feels that way she’s making thisWalgreens look very bad!
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February 2024 by AMANDA DANIEL
I would not send your prescriptions to this location as you will wait a long time. This opinion is based on 3 years of experience going here. Also good luck getting the pharmacy on the phone. It’s usually quicker for me to drive the 20 minutes there to ask a simple question rather than wait (sometimes over an hour).
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February 2024 by Nicole Dohnal
Love spending your time in the pharmacy meeting other people waiting to get medication? What to spend countless hours on hold getting something correctly done? Love talking endlessly to random strangers in line? Then this is the place for you!This is the first online review that I have written. That is how annoyed I am. I never complain or write reviews. One star is being very generous.I have been a long term patient and kind customer. Tonight after waiting in line in the store for an hour just to pick up the wrong medication. The line was so long I didn’t want to hold anyone up so I moved on without looking. My fault. Ok it’s fine so I call to get it corrected and I am still at this moment holding going on 57 minutes. This is when something inside me broke… That’s how over this pharmacy I am. I have waited in countless lines and been kind to all the people that work there over the years. I’m done.I am writing this review as I still sit on hold going now over an hour.What is going on? Why always short staffed?1 hour and three minutes into holding still.I will be going somewhere else. Highly recommend you also do.
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December 2023 by Brooke Casazza
The pharmacy decided before even contacting me that because my insurance didn't cover the medication that they wouldn't order it for me. They then failed to call me to let me know this and make a decision for myself.
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December 2023 by Robert Stuettgen
Always seems like we have problems with prescription. Getting all them filled at the same time. We seem to have to come back several times to get the prescriptions we need.
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December 2023 by twiggy twiggy3321
Pharmacist is horrible so is pharmacy itself my vet sent a prescription over three weeks ago and showed me proof it was sent yet my pharmacy says never got it then was on the phone when my vet called them to verbally confirm the prescription still claiming they didn’t get it I’m sorry but I need the meds that where prescribed to my animal
