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November 2023 by Star Brazil
I recently chose Gerber for work on my Jeep Grand Cherokee after an accident, and I must say, their service was remarkable. From the beginning till the end of the repair process, they kept me thoroughly updated so much so that I was left with no questions. This exemplary level of communication put me at ease and made the entire experience seamless and stress-free.The quality of their work was astounding. My Grand Cherokee now looks as pristine as it did the day I bought it. The craftsmanship of their repairs and attention to detail were absolutely top-notch. It's clear that they take immense pride in their work.Their team went above and beyond to ensure my satisfaction - a testament to their commitment to outstanding customer service. I wholeheartedly recommend this shop to anyone in need of collision repair. Their professionalism, transparency, and superior workmanship are truly second to none.
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August 2023 by Jon Bruning
Great experience after an unfortunate accident. They got us in quickly, their customer service was excellent - every single person we encountered was really kind and helpful. The work was fine well and they stand behind it. Would use again.
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February 2023 by Brianna Frank
I have no idea how this place has such great reviews. The only good thing about them is that they have a friendly staff.The quality of work is sub par. I picked up my car yesterday. They have had it since early December of 2022. I am very unhappy. My hood still has scratches, doesn’t even line up and is very difficult to open. My car smells like burning rubber. My tires were all very low. That was really disappointing considering how cold it is outside.During the time they had my car we had to call for updates most of the time. Their communication and text update system is an absolute joke. They would say it will be done in a few days, that turned into 7 weeks. After waiting several months for the parts, they discovered more damage and we had to keep waiting and waiting. The funniest part? I got a text telling me to pick up my car AFTER I already picked it up.I do not recommend this place and I’ll be telling my insurance company that as well.Services: Body & Trim
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December 2022 by Sydney Pollack
The auto body industry has been hit so hard by COVID regarding parts shortages and labor shortages. My parts took about 9 months to come in - not to Gerber's fault but due to the supply chain - and Gerber was amazing throughout the process and always kept me updated. The wait was well worth it and the work they did on my car is flawless. Kathy who works as a receptionist there is very transparent and honest and kept me updated throughout the whole process. I will never go anywhere else to have auto body work done.Services: Body & Trim
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October 2022 by Naseer Jan
Asked them to solder tab on my rear screen defogger. They declined. Someone else did it for free. Sometimes empathy can also lure customers.
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January 2022 by Carter N.
They did a great job fixing up a bumper dent and paint. I honestly think my car was cleaner when I picked it up than it was when I dropped it off inside and out!
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December 2021 by Steven Kramer
We taken three car here and Dan has take care of us. Very pleased.
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October 2021 by Mohammad Imran
Awesome service. They brought my CRV back to perfect.
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August 2021 by Sam Hughes
Great business! My mom from out of town had a tree fall on her car, damaging the windshield. They understood the problem and were able to provide fast service and allowed my mom to leave town on time. Highly recommend their service!Services: General repairs & maintenance
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October 2020 by Mark Kowalski
I highly recommend taking your car to Carstar Autobody Repair in Hales Corners. Dan and Jeff were great to work with. Our Honda Pilot was fixed perfectly and the did a great job detailing the vehicle. It looked brand new when we picked it up.
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September 2020 by Sandy Ceranski
Car star repaired a large dent on the driver side of my Subaru Forrester where my husband fell on it. They did an excellent job, kept me informed, cleaned the interior of the entire car exceptionally and provided excellent customer service.
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September 2020 by Craig Kazmierczak
Excellent service! Very happy with the work!
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August 2020 by Nathan Scherr
Jeff was great!!! He explained everything in detail and my vehicle looks and works like it is brand new. Jeff kept me updated on the progress of the vehicle a couple times a week. They even deep cleaned the inside of the vehicle before I picked it up.Thank you Jeff!!!!
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July 2020 by Michael Bednar
Super professional, polite, and great people. They did a fantastic job and even completely cleaned the inside of my car. Couldn’t be happier.
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June 2020 by Amy Ridling
Best body shop EVER!! The customer service is always above and beyond and the quality of work is AMAZING!! I wouldn’t take my baby anywhere else.