Metro Market is a well-stocked, clean, and easy-to-navigate urban grocery store. The staff is consistently noted as very friendly, polite, and helpful. Shoppers appreciate the mix of fresh groceries and prepared offerings, finding the store convenient, especially for those using public transit. However, some concerns have been raised about the policy allowing pets, which is viewed as unsanitary, and a specific complaint notes that the Friday fish fry is now dry and uses an inferior batter compared to a previous, preferred recipe.