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October 2023 by Elizabeth Chaulklin
Poor neighborhood, the inside of bank smells musty and old plus it’s very dark inside. The tellers seem nice and helpful. Very much dislike no coin counting machine which to me would be Very helpful in this economy.
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September 2023 by Elizabeth “Liz” Chaulklin
Poor neighborhood, the inside of bank smells musty and old plus it’s very dark inside. The tellers seem nice and helpful. Very much dislike no coin counting machine which to me would be Very helpful in this economy.
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May 2023 by m r
Unfortunately I have to rate 1 star in order to leave a review other than that this place would get zero star very unprofessional and a waste of time do yourself a favor and AVOID THIS PLACE AT ALL COST
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May 2023 by Dee Boyd
The lady that tends to me in the drive thru is excellent! Very detailed and nice!
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January 2023 by Yolanda Eason
Scam artists use this bank for their fraudulent checks
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January 2023 by Pam Bowen
I have great service when I go there. Always greeted with a smile. The tellers as well as the gentlemen (guard) at the door are wonderful. Their app is so easy to use also.
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January 2023 by Carlena Gonzales
Went into today to close some of my accounts. After being with GB then FCB for nearly 25 plus yrs it was quite stressing for me. LAURA was great!! She answered all my questions and was very helpful and professional. It is sad for me to leave but they shut my racine branch down. And it's inconvenient for me to travel 40mins there and back everytime I need to go to the bank.I would recommend this bank if you live close to it.
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October 2022 by Daddeeo77
Nice clean lobby. The tellers we're very friendly and fast. Overall great experience when I visited there.
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August 2022 by Mistress Malora
Incompetent, heartless service. Don't come here if you want financial success. I watched them treat a man coldly and unprofessionally when he came in after he had gotten robbed. Hewas distressed and wanted to close his account, but the teller gave him this horrible attitude. Also, whenever you ask about services like CD's or IRA's, the "banker" will just hand you an informational sheet of paper and look at you because they don't have a clue what services they provide. These people don't deserve to be called bankers. You'd think they'd be better informed, seeing as these are employees that have been here for at least 4 years.
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October 2021 by John Marshall
Bank is terrible. Only the manager can do wire transfer. Shouldn’t that be a standard teller service? Also trying to close an account here is almost impossible. Terrible terrible customer service
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October 2021 by Wish Daniel
Nice price employees are very helpful could be a little bit quicker and lying sometimes but besides that bank runs pretty smooth I give it a seven 7??????????????
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August 2021 by Uriel Galan
Worst bank I could ever have got. Truly do not recommend, and a total rip off came In to close account and the lady never closed now they want to charge money with out consent
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February 2021 by Martin Haase
Excellent service. Friendly tellers
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January 2021 by Timothy Wahl
Terrible, just terrible. I’ve been in line at the drive thru deposit for over half an hour behind one person. Service is terrible, go to another branch.
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November 2020 by Ashley Lane
If you want help after your loved one has passed, I would not go to this bank...ever. Deb was beyond rude and no sympathy for such a hard time. Did things she shouldn’t have and per “banks policy’s” which was a lie and wrong. Awful customer service. Switching all of our accounts somewhere else.
