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“Ms. Pimienta (8300 W. Layton Ave) = EXCELLENT customer service skills. She listened intently to my situation in a compassionate manner and solved my problem. I left feeling good and relieved knowing SOMEbody actually cares. Thank you SO MUCH, Ms. P ... you made me feel like a person.”
“Latoya was so incredibly kind, friendly, patient, and helpful. She advocated to underwriting for me to get approved for my first credit card to help me build my credit, educated me on some CD options, and encouraged me to utilize some other services through UWCU. I was a bit weary about changing banks but I know now that it was the right decision.”
“A very professional, well-run financial establishment. Never had an issue with making a loan payment or deposit. The staff are also friendly and helpful, especially Katie.”
“My experience with Summit Credit Union was awesome!!! The people I deal with on a day to day basis are extremely friendly, professional, and very helpfull. I always felt like I was visiting friends .”
“I have two car loans with Enterprise Credit Union and had a great experience both times! They have fantastic rates, Sheri is fantastic to work with, and best of all, they treat me like a true member-owner! My other credit union has disappointed me recently because they are acting more like a bank - and I appreciate that Enterprise retains the credit union philosophy of working with me as a unique member! Thank you!”
“Gavin made the refinancing and new account for my girlfriend an absolute breeze! She said she couldn't have felt more comfortable. Second to none customer service. Thank you so much for the wonderful experience.”
“Cassie at Summit Credit Union on miller parkway really saved my day with her excellent customer service and understanding. I really appreciated her and people like Cassie have kept me a member for 10 years.”
“The people at this branch are all so incredibly nice, Ally was a HUGE help, she was patient and went above and beyond to help me, there are not enough people like her :)”
“Credit unions are much better than the big evil corporate banks. I want to remind everyone, the big three banks that control 80% of all North American banking tanked our economy in 2008 and recovered from taxpayer bailouts, then increased fees from us for bloated executive salaries and bonuses. Credit unions are better for local communities, our economy, and your finances. And UW Credit Union is one of the better credit unions. As the Christian holidays approach, now might be a good time to review how credit unions and savings and loans work by watch "It's a Wonderful Life." Then open up an account here. I refinanced my student loan here and there's now a chance I might pay it off by the time I die. I have a savings and checking account, and this location in particular is comfortable, spacious, friendly, and the workers are funny and sincere. No scripted nonsense and no one has ever annoyed me by saying "have a nice rest of your day." I really hate that. Easy parking.”
“We've been w/ PFCU for over 20 yrs simply because of the fact that they always work well for us. We've never had any major issues w/ them and they've always helped w/ any minor ones we may have incurred ( which were very few in our long time w/ them). I don't care for the fact that we can't make principal-only payments on our loans online. It is what it is , I guess. We are going to stay w/ PFCU for as as we continue to receive the GR8 treatment and service we've received these last 2 decades. Hopefully, many more years to come. We are very satisfied customers.”
“As I walked in I was graciously greeted by an employee which I liked in case I didn't know where to start he was right there to assist me. I then had immediate service at the counter which was very pleasant. I would only make one suggestion, when there are multiple people at all three counters receiving assistance, we can all here each others transactions while in process, now that I totally do not like, there is no privacy between csr while conducting the transaction. Maybe some wood sounding boards to separate the three people or fiberglass separaters. Other than that the service is excellent.”
“Love UW credit union especially Aaron and Lydia at this location!! I used to be AWFUL with money but they set me up for success when I switched and took the time to explain so much to me. Supportive and understanding in my situation and always have my best interests in mind. UW credit Union is amazing and Aaron and Lydia ARE DA BOMB !!!! ⭐⭐⭐⭐⭐”
“I always have a good experience here. I started banking here because my parents banked here. I have a checking account and savings and I would like to start building my account with a credit card. So far so good! Its close to home and the online banking app is easy to use!”
“I had an amazing experience with Sakhone Phakphoom as my auto loan agent, she was very easy to work with and answered all of my questions quickly via email or phone call. She caught that the out of state dealership had handled the vehicle tax paperwork incorrectly and fixed it all beforehand, making the dealership experience also much easier and faster.”
“I've had 3 loans with this branch and have only dealt with Gail. When you need a loan it's not the best situation but Gail alone has made every process of this situation hasslefree and she also gave me that comfortable home feeling. I never thought I'd sit in an office and get back to home times sharing stories with a loan officer?The service and loan rates exceed expectations and I can always count on Gail at Focus!!!”
“I am a huge fan of Summit Credit Union. They have always been super helpful. The staff at the Muskego branch is particularly friendly & efficient. They have been more than accommodating for my needs. I plan on being a member for a long time to come.”
“Exceptional service from Samantha and Lydia. We went into Summit with a quick deadline and they were super to work with! Great communication and response. Would recommend to a friend. Thank you ladies!”
“The Manager, Samantha at the New Berlin location has been nothing but kind, extra helpful, and professional. She has helped my family through selling a home, buying a home, and tons of HELOC paperwork!!! She is extremely prompt and explains everything so that it's easy to understand. I highly recommend her:) Shout out to Breanna at the Franklin location for her helpfulness and wonderful personality!! Thanks so much Summit!!!”
“I have nothing but great things to say about empower. I’m in the process of rebuilding and they have many offers to assist with that, looking forward to refinancing my car.”
“Summit credit union gave me a way better rate when I came to them to refinance my truck. I worked with Michele she was awesome. She turn a boring trip to the bank into a fun and exciting experience. She even offered to sit down with me and help we with my money management/saving habits.”
“Young woman named Brianna helped me with a complicated transaction today. She was extremely helpful, patient & professional. She is a real credit to your organization. I'm a long time member who is very pleased with your staff.”
“Just want to give a kudos to Brice for helping re-establish an account for us. He was courteous, professional, and friendly all the way being extremely helpful! Thank you for your outstanding service during the process.”
“from start to finish, thoroughly enjoyed my time tackling and resolving my personal finances with Tacara Bonds - who went above and beyond the call of duty. Not only did she make my day with her gracious and amiable personality, she exuded professionalism that's absent in most local banks. Highly recommend her services for anyone looking for banking services!”
“Everyone that works there is very polite and always willing to help in any way they can. They do a great job getting you the loan you need, Always giving you the best interest rates. I have been going there for many years and will continue many more.”
“Very nice, clean, friendly, genuinely happy to see you and serve you place of business. Extremely professional and beautiful kind hearted staff that are abundantly helpful. Member, Finance Representatives, Shanise and Keyosha big thumbs up. And to all the rest of the staff there Thank you.”
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“I'm not very happy about Firefly CU merging with TruStone, but I have been very happy with this location. I admit my banking needs haven't been very complex since moving here from Minnesota, but the simples ones, like getting quarters and replacement cards, have been super easy.”