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February 2024 by Markus S
Shonta is incompetent and Katie is slow. Even a simple transaction took over half an hour and the person behind me had their prescription messed up as well.
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December 2023 by Aka B.
Tried to check out in the self check area but was directed to a cashier. She charged me four times for a single bundle of gift bags which should've been rung up once. And she failed to hand me the bags with two containers of protein powder, costing me $40. Once I realized her mistakes I had to turn around and drive all the back to the store to argue with them about the missing powder containers, which they eventually found behind the service desk.
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August 2023 by Elizabeth P.
You can come and get what you want, there's not cashiers the entire pay method is self checkout . So if you need to ask a question you'll find yourself running around.
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May 2022 by Pattie G.
I was interested in buying a laptop, but I really needed some help in understanding the quality of the different types. I looked at and read about all the computers while standing/ waiting/looking for an employee to help me for at least 15 minutes. There was a woman waiting on a few young ladies, apparently they shared a country of origin in common and we're having a very friendly chat. No real problem there, I understand salesmanship. However, I stood by the counter for a while, and here were two people in the desk area; one was looking at a computer the other one was standing there talking away to him. The one that was talking didn't even look at me. Finally a separate male employee with a reddish beard came into the counter area and had a piece of paper in his hand that he was reading. I went up to him and asked him if there was anybody that could help me with the laptops. He didn't even look up from the paper and said "what do you need." I said *help". He continued to look at his paper, no smile, not even a glance my way. I was expected to talk to him while he was reading a paper I guess. That was the last straw and I said I see you're busy, I'm going to take my business to another store and he just walked away didn't even look at me. I was ready to spend about $400, but even if I was going to spend $10 I deserved some respect, we all do. I will never ever buy electronics in this store again.
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May 2022 by Christine Cajigas
The customer service is so wonderful. If someone is having a bad day. You don't see it or feel it. Thank you for your kindness Walmart associates for helping when I didn't know I needed it. And when I ask for it.
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October 2021 by Travis B.
Pumpkin Spice Cream Cheese Blondies: A good fudgy brownie is probably my favorite baked dessert, but if there is anything that can come close it's a blondie. I found these Marketside Pumpkin Blondies at Walmart. Each square is comprised of cream cheese filling sandwiched between two pumpkin-spiced blondies. Cream cheese icing and chocolate chips top off each blondie as well. First off, these blondies are super thick and fantastically chewy. The flavor was primarily pumpkin, very mild spice, with a touch of sweet cream cheese. I expected more flavor from the cream cheese as it is both on top and used as a filling, but the pumpkin flavor stole the show. Almost on-existent in terms of flavor were the chocolate chips. I didn't think the chocolate chips did much and if I might make a suggestion white chocolate chips would go better with pumpkin. I kind of felt like I was eating the puree part of a pumpkin pie (the best part), only much denser and with cream cheese. A pack of four will put you back $5 and 460 calories per square (so watch it or you might end up as round as a pumpkin). This is one of my favorite new pumpkin dessert finds this year. Doughboy approved *If you want to take it up a notch add some pumpkin flavored whipped cream like me *Rating based on food taste only (not service or location) Doughboy_Food_Reviews
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September 2021 by Rohan D.
I don't shop at Walmarts often enough to know if all of them have given up on human cashiers but this one is all self check out. I feel like this makes me, the customer, an employee. An exploited employee seeing as how I am not paid to be my own cashier, and I sure as hell don't have any customer service skills. In fact, I was pretty rude to myself, dropped the banana I bought on the floor instead of putting it into my reusable grocery bag which no one else uses in this Walmart. I came in here for a book light, you know a light that I could attach to a book so I could read in the dark. I won't go into details but I needed one right away and didn't have time to wait for an Amazon order, not even Prime, and there aren't any bookstores anywhere near, and what kind of idiot thinks there would be any product that has to do with reading in a Walmart? Well, I'm the idiot, and Walmart seems to have hired me to be a cashier so this place "could've been better."
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May 2021 by Lee L.
I've been to this Walmart multiple times and every time I try to buy baby formula in the locked cabinet I have to wait at least 10 mins just to get someone to open the cabinets, this is getting out of hand I don't have time to stand around in Walmart all day.
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April 2021 by LilyandNayelis T.
Walmart has turned to all self checkout. Long lines, no help. Forget it if you are trying to do your weekly shopping. You'll add at least a half hour to your time just to get checked out. Guess I'm finding somewhere else to do my grocery shopping.
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April 2021 by Angie G.
Nothing was organized, I know they are redoing the store but saw like 6 employees around the backroom doors standing and talking, boxes piled up in self checkout lanes so only 3 lanes open, one with the only employee in the area on the register. Took about a half hour of waiting to checkout. Needed an i.d. check for a video game and flagged down one of 3 employees coming from the break room because there was 20 people waiting to checkout behind me. He seemed annoyed but put the i.d. check through without checking my i.d. or item it was needed for. When I got home realized the security box was left on the game, can't open it. I really don't want to make the trip back but other than sawing the case open I'm not sure how else I can get the game out. They had plenty of employees walking around and socializing but none helping the customers. I use to like this walmart like 6 months ago but going to switch to a different one or the meijer down the road.
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March 2021 by S S.
One star is a gift....I called the store in Franklin and the phone rang 100 times before I hung up. Did this 3 times. Then tried Electronics who also didn't answer. Finally got a recording from Electronics about how busy everyone is and would I like Customer Service. Yes, I chose Customer Service again. Nope CS is still not answering. Called Electronics, again and after about 50 rings, they finally picked up. Everyone is busy she said and they will not pick up the phone when they are busy. What? So my suggestion is hire some more people to answer your phones. What kind of business model is this? I rarely go the Walmart for other reasons, but when I do, I am always reminded of why I don't go there much anymore. Exactly what are you paying your Store Managers for?
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January 2021 by T Po
Helpful staff, usually use online and the team is great.I just get annoyed because if I do need to run I. For 5 things there usually is not any baskets, how does that always happen, I hate having to run in.
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December 2020 by Megan Secora
Always so nice to me here
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August 2020 by Christina Polcyn
Helpful staff, usually use online and the team is great.I just get annoyed because if I do need to run I. For 5 things there usually is not any baskets, how does that always happen, I hate having to run in.
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December 2019 by angie kleist
The staff was pleasant and helpful. Sandy went above and beyond to help me resolve issues. Thank you for the excellent service.