Macy's, the Great American Department Store, has been a retail icon for over 160 years, with over 740 stores nationwide and a strong online presence. The Macy's Rogue Valley Mall location offers a first-class selection of top fashion brands, including Ralph Lauren, Calvin Klein, Clinique, Estée Lauder, and Levi's, as well as a wide variety of housewares, gifts, and furniture. Customers have reported a pleasant shopping experience, with clean bathrooms and well-staffed stores, even during busy times like Black Friday. The staff, such as Miguel, have been described as down-to-earth, respectful, and knowledgeable, providing excellent customer service without rushing or pressuring customers. However, some customers have noted that the selection at certain Macy's locations, like the Southridge store in Wisconsin, may be limited, particularly in the home goods department. Additionally, some customers expressed disappointment in the casual dress of the staff, questioning whether the store was "going downhill." Overall, Macy's continues to be a beloved department store, offering a diverse range of products and a generally positive shopping experience for its customers.