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February 2024 by Steven L.
Rented a vehicle from 2201 main a few times. Very good service ,people that work there very polite good crew and Manager . And indoor storage units are excellent
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February 2024 by Steven Lemmen
Very good
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January 2024 by Bob P.
A most wonderful experience this morning with U-Haul Green Bay and Jarod Cole the local General Manager. Had an appointment to pick up a 6'x12' trailer at 7:30 a.m.. Got there at 7:25, warm welcome from Jarod, quick paperwork and within minutes he had hooked up the trailer to my car and I was on my way by 7:45. WOW!!! But wait it gets better. I needed to return the trailer about an hour later as the furniture delivery I was waiting for was canceled due to winter storms. Got another warm welcome back from Jarod, I explained the situation and he quickly offered to cancel my reservation and refund my payment and then quickly unhooked the trailer from my car. Lee than 10 minutes. WHAT OUTSTANDING SERVICE! When I told Jarod how appreciative I was he said look my name is on the door and I take care of my customers. What a great attitude. Thanks Jarod!!
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November 2023 by BRENT LENA
Top notch ? clean place too store your STUFF FRIENDLY & PROFESSIONAL STAFF WELL WORTH $$$ ?
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September 2023 by Sean Smith
App sucks to check in with, but the associate Sara inside the shop made everything super easy. Definitely recommend this location over all the others in Green Bay.
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May 2023 by Mary LeSage
I've always had good customer service from uhaul but I tell ya what Sara at the main st location in green bay is the bomb I can't say enough good things about her, never met or saw her before and well life has been challenging lately her kindness her professionalism is beyond words ❤ thank you Sara we need more people like you in this world
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March 2023 by Chelsea Ducat
I got charged double the price. I had it back early and returned it with more gas in it then when I got it. Even if I do the math with mileage. It dose not add up. Called and talked to. Someone still dose not make sense. I really am disappointed.
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March 2023 by Scott Clark
I was having an issue with our uhaul installed hutch wiring popping the fuse and their hitch guy was able to quickly troubleshoot our problem. We actually had a wire loose on the trailer that was causing the fuse to pop and once the wire was isolated everything was working. We were in and out in less than 15 minutes
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November 2022 by Kallista Baebler
I used this U-Haul location when I was moving and needed to rent a moving vehicle. I did the preregistration online and was given a truck number and everything to go to, that I wouldn't have to go inside. That unfortunately did not work, and I kept having issues. So finally I went inside. The staff weren't extremely helpful or friendly. Thankfully the vehicle was in good condition and worked just fine.
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July 2022 by 111
Awesome service and priced right.
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March 2022 by Swalker
Y'all know we are #1 in Green Bay.
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December 2021 by Michael Czyz
I am moving house and stopped by to purchase boxes and other packing supplies. The staff was working with other customers which gave me time to browse. As soon as one gentleman finished his business and left I was approached by staff who was very helpful in helping me pick out box sizes and load them onto the provided cart so I could take them to the car. Awesome!
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July 2021 by Itza SECRET
Called to confirm the availability and cargo length of a van and call was answered promptly and guy was very polite. I then placed reservation on line which required a photo of the front and back of drivers license and secured payment with a credit card. When ordering you're asked to estimate mileage and I added a few to be safe. Your card has a charge hold on it based on that information but when returned with less than estimated miles, the card was charged the lower, adjusted amount. Online order was extremely easy, a quick process and felt it to be a secure site which I have every indication a month later to believe it was as no issues with personal information occurred.When I showed up at center the next day to pick up the van, staff was again courteous and friendly, the place very clean and process was quick. The van was in pristine condition, clean and still had the new vehicle smell. Tank showed FULL, I actually returned it with more gas than when I picked it up but it's not an exact science so not complaining, BUT, the dash info shows MPG's and Miles until Empty so a person could get away with replacing the exact amount used.Very pleasant experience, THANK YOU to the U HAUL STAFF.
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May 2021 by Amanda Mitchell
Fast service. Good people.
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March 2021 by Margaret Nooyen
I'm a 62 year old female. This is my first time usingU-Haul. Talking to Michael the customer service for U-Haul was great experience he did help me and with me working in customer service also, I had a good time talking with Michael and I'm sure he had a good time talking with me I did make them laugh, and I love to make people laugh. When we went to go and pick up the U-Haul, The Man Behind the Counter he was great he helped us and he has great customer service scales. I want to thank Michael and the man behind the counter at U-Haul are making it easy for me. I do get nervous doing things that I've never done before but this was easy and I did not have a problem it was a great experience.
