-
April 2024 by michael bowman
Tried calling for additional information to pay off the Pomp’s Credit card that they offer because it isn’t letting me log in online on the pomps commercial credit website to pay it. It’s literally a pomp’s credit card and they told me they don’t deal with credit cards and i would have to call the credit card company, proceeded to hang up on me while i was still talking. Pretty rude. I was going to ask if they had the phone number to call because they haven’t mailed me my card yet. Thank you to the lady that works in accounts receivable for hanging up on me.
-
April 2024 by CHRIS POMPROWITZ
Very accommodating. Thorough and efficient.
-
April 2024 by Markola Williams
Customer service was not the best. I was lost in the parking lot and asked someone in the shop where to go to pick up a tire he had an attitude and sent me to the warehouse even though the shop is attached to the office where I needed to be. I’d also suggest adding a system for customers who order a tire so “I didn’t know anyone ordered a tire today” isn’t said for 30 min before the tire gets found.
-
January 2024 by Rita Last
They got me in right away when another tire place canceled. The guys were very helpful and fun. Thanks to the lady employee who helped me into the building. ❤️❤️
-
January 2024 by Todd Clark
Excellent service at a fair price. I highly recommend Pomps!
-
December 2023 by D
They were a little more expensive than Costco but they could get me in. Costco was really a pain to make appointments or cancel appointments and they are two or three weeks out. They were going to do an alignment but they checked it and it was fine so they didn't do an alignment and didn't charge me. Costco never mentioned an alignment. And on the car that we did get the tires for an alignment is usually recommended or at least checked. It was worth the extra money compared to Costco
-
December 2023 by Jerry Vernosh
I was very pleased with the service I received. The people I’ve dealt with there are all helpful and knowledgeable. I will continue to use Pomp’s for my tire needs. ??
-
November 2023 by stephen johnson
Customer service was good time. It took to replace three tires was fantastic.Only thing that caught me off. Guard was the extra charges that should’ve been discussed prior to the service being provided. No one likes surprises.
-
November 2023 by Ann Mleziva
The staff were very professional and the service they provided was top notch! The technicians were very informative about our vehicle’s needs.
-
October 2023 by jeffrey rouer
I was very happy to with how fast I was able to get an appointment. I called in the morning, and there was a 1 pm. Appointment open. They had my Tires in their warehouse, and I took the Appointment. Was there 10 minutes early. My vehicle was not taken in until 1:50 pm. That's the only complaint I would have. Otherwise, I am Happy with the service, and Happy with getting my new Skins on my GMC. I definitely needed them for Winter. The price was pretty much the Best around.
-
October 2023 by Jerry Kust
I went in recently for a tire rotation. Bought my tires at Pomps East in late April 2023 with the tire plan that allows free rotation. Super deal. They also check car over thoroughly. Kelley is my main service person. Since 1994. Outstanding honest and knowledgeable person. I refer him and Pomps to all my associates. A lot of them tried Pomps with Kelley as the lead and they all still go to him. Great place for tires , brakes, tune up and all engine issues
-
October 2023 by Tamara McGinnis
I’ve been here twice now and could not be happier! Great service and friendly/helpful staff.
-
September 2023 by Bob Gross
I called with a slow leaking tire. They were able to get me in the next day. They repaired my leak quickly and at a fair price. When I have tire issues I will come back. I recommend you do the same.
-
September 2023 by Linda Immel
Kelly provides exceptionally professional/knowledgeable service. He had the replacement part for my wipers ready when I arrived. And, since I now walk with a walker , he helped me in/out of the building and made sure I safely stepped up/down the curb.
-
August 2023 by Lee Stuyvenberg
Hadn’t been back to Pomp’s since I got my G80 Genesis, since all maintenance is covered. But I needed an oil change before heading out on a trip and couldn’t get in to the dealer.So I called Pomp’s and got the familiar first rate service that I had over the 15 years I had been there in the past.Thank you!
