-
October 2024 by Brianne F
I used PODS to move my family of 4 across the country and couldn’t be more satisfied. Very professional and timely company. Not a single broken item upon delivery.
-
October 2024 by Steven Shulse
Great experience! From the drop off to the re-delivery, PODS was so easy to use and at my time. Scheduling the delivery, pickup and re-delivery was extremely easy and the messaging and communications were perfect. Also, have not received any SPAM emails from PODS (shockingly).
-
October 2024 by Jennifer Fontana
Great service! The drop off and pickup of the pod was super easy and they were actually nice and pretty knowledgeable. I was extremely surprised that not a single item was broken, they took great care of the unit in the cross-country move and storage!
-
August 2024 by john scharer
Excellent company and staff!
-
July 2024 by Scott Schwantes
great way to move
-
May 2024 by MaryTinsa
We recently had the occasion to use the PODs facility in Appleton Wisconsin. The manager, Mr. Mielke, was extremely cordial, helpful and eased our concerns about moving the contents of our POD. The customer service he provided was top-notch. We have no complaints.
-
April 2024 by Jeff Drehmel
Unwanted emails that were sent after booking and paying for pod. and delivery charge. Pickup driver was not very nice. He complained how the pod was facing. He did minor lawn damage and left the ruts in my gravel drive for me to fix. Delivery Driver was great. He protected the lawn from damage and leveled out the ruts in my gravel drive. I will not use Pods in the future.
-
March 2024 by Dianne Brisingamen
We NEVER received a phone call about our POD being delivered. We lived in the Philadelphia area and could not move our vehicles early, and the driver was told by our neighbor that we were moving our vehicles RIGHT NOW. And he left. We never received a phone call he was on his way. We knew when our delivery window was, but were incapable of moving our vehicle until he was there. They didn't pick up the POD until days later. Which meant that our second POD didn't get dropped off until days after it was supposed to. It pushed our whole move back. We called customer service and she told us "we needed to think about why we think we have a problem with the company." When our second POD was delivered - we found it had a leak! The gasket has been pulled up in between two connecting pieces of metal. Again, customer service was called. They refused to send a new POD and even if they could, we already packed half of the POD and only had room for 1 at a time - because Philadelphia area. They told us "What do you want us to do about it?" And, "Pack the POD and file a loss for whatever is water damaged." We had no other choice. So we had to take extra time to wrap fragile pieces that would have been destroyed in water and hope for the best. We submitted all of our problems for review - which someone was supposed to listen to all of our phone conversations - which we said multiple times, we were given differing information through text and email as to what time the POD was going to be picked up/dropped off and we never received a phone call like the email said. We were told they didn't have to call, so they don't, no matter what the email says. Our case was dismissed as PODS doing everything fine. Well, when the POD was delivered, it was humid and smelled nasty. Many of our things were destroyed. I attempted to wash what I could. But our bed was destroyed, the couch was nasty. All of our clothes were horrible. Dead bugs were inside - it was a mess. We have a claim in that we are still waiting on, and I have no clue how that is going to go. I feel like Philadelphia PODS knew exactly what they were doing, giving us a leaky POD and telling us to deal with it and file a claim, knowing full well we were going to get screwed.
-
December 2023 by J
Great way to move.
-
December 2023 by AYaNg Outdoors
Convenient and Excellent Service.
-
December 2023 by L C
Ordering was so easy! They called before delivery; put it exactly where I wanted it. I had 3 pods delivered and picked up (separately), the guys were very friendly. I liked that I was able to work at my own pace to full them up. Im waiting to close on my new house still; having my stuff stored securely and delivered on my timeline, is stress free.
-
December 2023 by Beverly Cherry
Totally satisfied. Drivers were very nice and also very professional!
-
November 2023 by Logan Nienhaus
Easy drop off and pick up. Very friendly drivers who know just what to do! The price makes so much sense!
-
November 2023 by Brooke Spanbauer
Super easy to use, and order, schedule drop off and pick up online. I chatted with the deliver person, and they were very helpful with all questions I had.Overall will be using PODS again!
-
October 2023 by Chris Voigt
Easy to schedule, communication is great, and drivers showed care for the POD and property they were at. Definitely recommend!
